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2017 Webinar Schedule

This is the MAG’s 2017 webinar schedule. It may be adjusted to accommodate industry developments. We welcome topic submissions as well as speaker recommendations for any topics below or future webinars. Please send them to MAG Staff.

Don’t forget to check back periodically for updates.




Merchant Routing -
Strategy & Execution Insights
January 18, 2017

Liz Garner (SVP,
Policy & Public Affairs​, MAG)
Presenters: Doug Kantor (Government Affairs/Public Policy & Partner, Steptoe) and
Laura Townsend (SVP, Operations, MAG) 

The Deferred EMV Liability Shift- Secondary Implications for the Petroleum and Convenience Store Industry 
 February 28, 2017

Laura Townsend (SVP, Operations, MAG)
Presenters: Steve Mathison (Senior Vice President of Acquiring Payments, First Data) and Tom Nipper (Executive Director Global Enterprise Solutions, Chase Commerce Solutions)

Data Breach Claims & Managing Cyber Risk with the MAG CyberRisk Hub®
March 22, 2017

 Mark Greisiger 
(President, NetDiligence®) and Mike Richoux (Account & Project Manager, NetDiligence®)

 What's Next for MDL 1720, the Supreme Court Declines to Hear the Appeal
April 4, 2017 

Mark Horwedel (CEO, MAG)
Presenter: Jeffrey Shinder (Managing Partner, Constantine Cannon)

Advocating Operations Best Practices –
MAG’s Momentum
April 26, 2017

 Kristy Cook (Director, Payment Acceptance Technology, Target Stores) and Laura Townsend (SVP, Operations, MAG)

EMV: Lessons Learned, Network Differences and the 2017 Spring Release
May 23, 2017

 Kristy Cook  (Director, Payment Acceptance Technology, Target Stores) 
Presenter: Steve Cole (Senior Product Manager for EMV, Vantiv) 

Trends in Chargebacks and Fraud
June 14, 2017

Moderator: Jim DuBoyce (Senior Consultant,
W. Capra Consulting Group)
Presenters: Gary Cardone (CEO, Chargebacks911), June Compton (Senior Director Dispute Resolution, Heartland Payment Systems), and John Valencia (Manager, Online Asset Protection,

EMV Terminal Configurations – What Options Should Merchants Expect?
 June 28, 2017

Moderator: Kelly Andrus (Manager, Payment Card Services, Tesoro Refining and Marketing)
Presenters: Drago Dzerve (VP Product Management, Verifone), Wes Haworth (Director Product Management, Verifone), Pat Polillo (VP of Regional Solutions, Verifone), and Brian Russell (Senior Technical
Business Analyst, Verifone)

Evolving your Point of View on Digital
Wallet Experiences

July 25, 2017 

Doug Rodewald (Chief Digital Officer,
True Group, Inc.)
Presenters: Karla Allen (Senior Director Mobile Wallets, Walmart) and Paul Murray (Director of Digital Innovation, Dunkin' Brands, Inc.)

 Dynamic Currency Conversion – The Benefits and Best Practices for Program Success
 July 27, 2017 
Moderator: Steve Herrmann (Senior Vice President, Industry Sales Executive, Bank of America
Merchant Services)
Presenters: Brian Borneman (Vice President, Product Manager, Bank of America Merchant Services) and Nicole Lubrano (Assistant Vice President, Product Manager, Bank of America Merchant Services)
Tokenization - The Considerations 
 August 31, 2017

Mark Horwedel (CEO, MAG) 
Judith McGuire (Executive Vice President, Product Management, PULSE) and Manish Nathwani (Sr. Vice President, Product Development, SHAZAM) 

Innovations abound – global payment trends and the Fall Card Association changes that could impact you

October 19, 2017
Moderator: Laura Townsend (SVP, Operations, MAG)
Presenter: Chris Francis (Vice President of Market Development, Worldpay US, Inc.)

MAG Webinar: Status & Strategy
Fireside Chat with MAG Staff about the State of the Industry and 2018 Strategic Plans

December 13, 2017 
Presenters: Mark Horwedel (CEO, MAG), Beth Provenzano (VP, Public Affairs, MAG), Laura Townsend (SVP, Operations, MAG), Kari Hartley (Director, Member and Administrative Services, MAG) 

2016 Webinars




How does the Durbin Amendment compare to the new EU Interchange Fee Regulation?

January 14, 2016

Speaker: Brendan Doyle (CEO, CMSpi) and Alistair Combes (SVP – Knowledge & Products, CMSpi)

New Omni Channel Payments Findings 
March 31, 2016  

Lynn Holland (ACI Worldwide Payments) 

The controversy and concern over EMV Debit at the Point of Sale
May 2, 2016 

Liz Garner (MAG)  
Speakers: ​Trent Addington (Best Buy), Kathy Hanna (The Kroger Co.), Doug Kantor (Steptoe & Johnson, LLP), and Bryan Penny (Nordstrom)

Use of Consumer Authentication in eCommerce: 2016 Survey Results
May 12, 2016

: Amy Sellheim (MAG)
Speakers: Tara Lavelle (CardinalCommerce) and Justin McDonald (The Fraud Practice)

 Streamlining Web Payments
June 21, 2016

Ian Jacobs (W3C)
Panelists: Adrian Bateman (Microsoft), Nick Telford-Reed (Worldpay), Zach Koch (Google), and Adrian Hope-Bailie (Ripple)

The Legal Landscape in Payments After the Demise of the Interchange Settlement

July 21, 2016 

Mark Horwedel (MAG)  
Presenter: Jeffrey I. Shinder (Constantine Cannon LLP) 

Pandora’s Box:  Digital Wallets and the Honor All Devices Rules
July 27, 2016

Liz Garner (MAG)  
Adam Levitin (the Georgetown University Law Center)

Swipe, Scan, Dip or Tap: What Everyone Needs to Know About the Changing Face of Payments
August 9, 2016

: Caitlin Donahue (Vice President of Public Affairs, CRAFT | Media/Digital), Sinead Casey (Deputy Manager, CRAFT | Media/Digital), and Sarah Fink (Account Executive, CRAFT | Media/Digital)

 Account Updater: The Value to Merchants and their Customers
August 23, 2016

Hannah Thurmond (FedEx)  
Panelists: Amy Alterman (VISA) and Sharon Rosano (MasterCard) 


2015 Webinars




Navigating the U.S. EMV Migration 

January 13, 2015 

Stephanie Ericksen (Vice President, Risk Products, VISA)

Transaction Routing In Digital Commerce

January 22, 2015

Mark Horwedel (CEO, MAG)
Speaker: Doug Kantor (Partner, Steptoe & Johnson LLP) and Abby Kelley (Director of Sales, Acculynk)

Cyber Risk: Threats, Loss Control, Liability & Claims

March 30, 2015

Moderator: Chris Priebe (Director, Payments and Risk, Southwest Airlines)
Mark Greisiger (President, NetDiligence®) and John Mullen (Managing Partner,  Philadelphia Region/Chair, US Data Privacy & Network Security, Lewis Brisbois Bisgaard & Smith LLP)

Dept. of Justice Wins Over American Express: The Decision, Next Steps, and Merchant Impact
April 1, 2015
Moderator: Kathy Hanna (Director, Enterprise Payments & Store Support, The Kroger Co.)
Speaker: Richard A. Arnold (Attorney, Kenny Nachwalter)

 Digital Commerce Update
April 16, 2015 

Rene Pelegero (President & Managing Director Retail Payments Global Consulting Group)

Dynamic Currency Conversion: To Do or Not to Do?
 May 12, 2015
Speakers: Lee Jurgens (Director, Sales and Cash Audit, Ralph Lauren) and Brian Frey (Head of GlobalChoice Product, N.A. for First Data)
MAG Town Hall Discussion
 June 24, 2015

Mark Horwedel (CEO, MAG) and Liz Garner (VP, MAG) 

Bitcoin: The Future of Money
 July 22, 2015

Sonny Singh (Chief Commercial Officer, BitPay)

The American Express Decision: Merchant Pricing Options
July 28, 2015 

Doug Kantor (Partner, Steptoe & Johnson LLP) 

 Managing Cyber Risk with the MAG CyberRisk Hub®
October 14, 2015 
Speakers: Mike Richoux (NetDiligence® eRiskHub® Support Team) and
John Mullen (Managing Partner,  Philadelphia Region/Chair, US Data Privacy & Network Security, Lewis Brisbois Bisgaard & Smith LLP) 

 Rethinking CNP
November 18, 2015  
Moderator: Troy Carrothers (SVP, Retail Payment Solutions & Multi-Channel Sales and Service, Kohl's Department 
Stores, Inc.)
Speakers: Bob Reany (SVP, Authentication Service, MasterCard), Mark Nelsen (Head of Risk Products and Business Intelligence,Visa Inc.), and Chris Priebe (Director, Treasury Payments,
Southwest Airlines)