2019 Agenda At-A-Glance

Today more than ever, an integrated and seamless payments experience is a critical part of a customer shopping journey. Merchants are facing increasing complexity as consumer preferences, shopping trends, and payment form factors evolve rapidly. Deciding what constitutes a successful payments strategy and knowing where to start can be overwhelming – but it should not be. 
 
In this session, we’ll start off with a brief discussion on Payments 101. We’ll then discuss the importance of having a payments strategy, the components of such a strategy, and how to execute it in order to reduce costs, increase sales and improve loyalty. By covering the fundamental building blocks of payments, this session will equip you to chart your own payments journey. 
 
Presenters: Beth Costa (Partner, Oliver Wyman), Robert Mau (Partner, Oliver Wyman), and Rick Oxenhandler (Principal, Oliver Wyman).

The ACH Network provides ubiquitous routing for more than 21 billion electronic payments for businesses and consumers.  This session will provide an overview of how payments flow through the ACH Network, and the roles and responsibilities of everyone who touches an ACH payment. The ACH Network has continuously evolved over the past 30 years and now drives innovation with new features such as Same Day ACH and APIs to support industry need for faster payments and less friction.  Learn more about the latest initiatives from NACHA and see how merchants and businesses are using ACH innovations to support customer loyalty and to lower the cost of payments.

Presenters: George Throckmorton (Managing Director – Network Development and Strategic Initiatives, NACHA), Samantha Carrier (Senior Director – Elevation, NACHA Consultative Services)

Mass Merchant

eCommerce

Petroleum/Convenience Stores

Small Ticket/Restaurant

TRACK 1: 3:00pm - 3:45pm	TRACK 2: 4:15pm -  5:00pm
Tokens, Tokens, Tokens: What are the Different Kinds of Tokens and What Do they Do?	Pay Buttons: How Will they Work and Will they Work in Harmony?
(ICC) Utilizing Currency Solutions to Overcome Cross Border Challenges	PSD2: What Is It and Why Should We Care?
What is AI and Why is it Important?	API: What Are They and Why Should We Implement Them?

TRACK 1: 3:00pm - 3:45pm	TRACK 2: 4:15pm -  5:00pm
Tokens, Tokens, Tokens: What are the Different Kinds of Tokens and What Do they Do?	Pay Buttons: How Will they Work and Will they Work in Harmony?
(ICC) Utilizing Currency Solutions to Overcome Cross Border Challenges	PSD2: What Is It and Why Should We Care?
What is AI and Why is it Important?	API: What Are They and Why Should We Implement Them?

Mobile payments adoption is slowly making progress in the U.S. Some solutions seem to be embraced by consumer more than others. Those which are winning solve more than just the need to make a payment and instead focus on improving the customer experience. Come hear what merchants and wallets are doing in the space and how consumers are finding value in using them.

Merchants won a valuable right in the Durbin amendment which required debit card issuers to avail two competing networks on each account. As more networks expand the way in which transactions can be authorized, merchants need to understand the benefits of these choices. This panel will discuss the new ways in which debit transactions can be routed and consideration merchants should think through when implementing. 

Not all online payment options are created equal. With recent announcements by EMVCo and the network brands on Secure Remote Commerce and W3C working group on integrating payments into the browser, there is a lot to consider when implementing new technology. This panel will discuss the pros and cons around the latest payments types and what a merchant should consider before agreeing the implement one.

There will be 4 sponsor breakout sessions running concurrently.

MAG Chairman and newly appointed CEO will discuss how the MAG has been effective getting merchants voice heard and what we can look forward to in the coming year.  Hear how MAG will help educate, collaborate, innovate, advocate and engage with stakeholders in the coming year.

Expert panelists provide the audience with an update on recent legislative and court developments along with an overview of the specific legislative and regulatory policies that are actually in play this year for the payments industry, such as financial regulatory reform, the future of the Consumer Financial Protection Bureau, how non-bank FinTech companies may be brought into the regulatory sandbox, data security policy, and more.

MAG members and representatives of the Operations and Digital Commerce Committees will share the latest on initiatives which involve collaboration efforts with payment partners to improve operational challenges across all commerce channels, help merchants protect the customer experience, and to promote fairness in the ecosystem.  There were a number of achievements in 2017 as a result of MAG efforts and a number of priorities that will be the focus in 2018.  Hear about both and the opportunity to ask questions of your peers engaged in these efforts.

PresenterS: Laura Townsend (SVP, Operations, Merchant Advisory Group), Kristy Cook (Director of Payment Acceptance Technology, Target Stores), Bryan Penny (VP, Payment and New Markets, Nordstrom)

Mass Merchant

eCommerce

Petroleum/Convenience Stores

Small Ticket/Restaurant