2019 Mid Year Conference

2019 Agenda At-A-Glance

*Agenda is subject to change

Sunday, February 24, 2019
4:00pm - 8:00pm

Registration Open

6:00pm - 8:30pm

Networking Evening Event

Monday, February 25, 2019
8:00am - 7:00pm

Registration Open

10:00am - 10:30am

Networking Break

10:30am - 12:00pm

Optional Education Session: Developing a Comprehensive Payments Strategy – Answering What, Why, How for Success

Today more than ever, an integrated and seamless payments experience is a critical part of a customer shopping journey. Merchants are facing increasing complexity as consumer preferences, shopping trends, and payment form factors evolve rapidly. Deciding what constitutes a successful payments strategy and knowing where to start can be overwhelming – but it should not be. 
 
In this session, we’ll start off with a brief discussion on Payments 101. We’ll then discuss the importance of having a payments strategy, the components of such a strategy, and how to execute it in order to reduce costs, increase sales and improve loyalty. By covering the fundamental building blocks of payments, this session will equip you to chart your own payments journey. 
 
Presenters: Beth Costa (Partner, Oliver Wyman), Robert Mau (Partner, Oliver Wyman), and Rick Oxenhandler (Principal, Oliver Wyman).
10:30am - 12:00pm

Optional Education Session: The ACH: Today and Tomorrow

The ACH Network provides ubiquitous routing for more than 21 billion electronic payments for businesses and consumers.  This session will provide an overview of how payments flow through the ACH Network, and the roles and responsibilities of everyone who touches an ACH payment. The ACH Network has continuously evolved over the past 30 years and now drives innovation with new features such as Same Day ACH and APIs to support industry need for faster payments and less friction.  Learn more about the latest initiatives from NACHA and see how merchants and businesses are using ACH innovations to support customer loyalty and to lower the cost of payments.

Presenters: George Throckmorton (Managing Director – Network Development and Strategic Initiatives, NACHA), Samantha Carrier (Senior Director – Elevation, NACHA Consultative Services)
12:00pm - 1:00pm

Networking Lunch

1:00pm - 2:30pm

MERCHANT ONLY Round Table Discussions (SIGS) 

  • Mass Merchant
  • eCommerce
  • Petroleum/Convenience Stores
  • Small Ticket/Restaurant
  • 2:30pm - 3:00pm

    Networking Break

    3:00pm - 3:45pm
    3:45pm - 4:15pm

    Networking Break

    4:15pm - 5:00pm
    5:00pm - 8:00pm

    Networking Evening Event

    Tuesday, February 26, 2019
    7:00am - 7:00pm

    Registration Open

    7:30am - 8:30am

    Networking Breakfast  (All Attendees)

    8:40am - 9:35pm

    Mobile Payments Adoption: What is Working and Why?

    Mobile payments adoption is slowly making progress in the U.S. Some solutions seem to be embraced by consumer more than others. Those which are winning solve more than just the need to make a payment and instead focus on improving the customer experience. Come hear what merchants and wallets are doing in the space and how consumers are finding value in using them.
    9:40am - 10:30am

    Routing: What is the Latest Being Done to Route Debit Transactions and What have Merchants Done to Take Advantage of the Opportunities?

    Merchants won a valuable right in the Durbin amendment which required debit card issuers to avail two competing networks on each account. As more networks expand the way in which transactions can be authorized, merchants need to understand the benefits of these choices. This panel will discuss the new ways in which debit transactions can be routed and consideration merchants should think through when implementing. 
    10:30am - 11:00am

    Networking Break

    11:00am - 11:50am

    Online Payment Options: With No Shortage of New Ways to Pay in the Online World, How Do You Decide Which is Best for Your Business?

    Not all online payment options are created equal. With recent announcements by EMVCo and the network brands on Secure Remote Commerce and W3C working group on integrating payments into the browser, there is a lot to consider when implementing new technology. This panel will discuss the pros and cons around the latest payments types and what a merchant should consider before agreeing the implement one.
    12:00pm - 1:00pm

    Networking Lunch

    1:00pm - 5:30pm

    Sponsored Breakout Sessions

    There will be 4 sponsor breakout sessions running concurrently.
    2:30pm - 3:00pm

    Networking Break

    5:30pm - 8:30pm

    Networking Evening Event

    Wednesday, February 27, 2019
    7:00am - 12:00pm

    Registration Open

    7:30am - 8:30am

    Networking Breakfast  (All Attendees)

    ***MERCHANT ONLY SESSION***

    8:00am - 810am

    A Word from the MAG Chairman

    8:10am - 8:35am

    MAG Update

    MAG Chairman and newly appointed CEO will discuss how the MAG has been effective getting merchants voice heard and what we can look forward to in the coming year.  Hear how MAG will help educate, collaborate, innovate, advocate and engage with stakeholders in the coming year.
    8:35am - 9:35am

    Where Policy Intersects Payments

    Expert panelists provide the audience with an update on recent legislative and court developments along with an overview of the specific legislative and regulatory policies that are actually in play this year for the payments industry, such as financial regulatory reform, the future of the Consumer Financial Protection Bureau, how non-bank FinTech companies may be brought into the regulatory sandbox, data security policy, and more.
    9:35am - 9:55am

    Membership Survey Executive Summary

    9:50am - 10:35am

    Improving the Payments Landscape

    MAG members and representatives of the Operations and Digital Commerce Committees will share the latest on initiatives which involve collaboration efforts with payment partners to improve operational challenges across all commerce channels, help merchants protect the customer experience, and to promote fairness in the ecosystem.  There were a number of achievements in 2017 as a result of MAG efforts and a number of priorities that will be the focus in 2018.  Hear about both and the opportunity to ask questions of your peers engaged in these efforts.

    PresenterS: Laura Townsend (SVP, Operations, Merchant Advisory Group), Kristy Cook (Director of Payment Acceptance Technology, Target Stores), Bryan Penny (VP, Payment and New Markets, Nordstrom)
    10:30am - 11:00am

    Networking Break 

    11:00am - 12:00pm

    MERCHANT ONLY Round Table Discussions (SIGS) 

  • Mass Merchant
  • eCommerce
  • Petroleum/Convenience Stores
  • Small Ticket/Restaurant
  • 12:00pm - 12:55pm

    Special Interest Group Priorities and Open Discussion (Working Lunch)

    12:55pm - 1:00pm

    Closing Remarks