Customers' payment experiences are benefiting from evolving technology solutions. This technological transformation is apparent across a variety of platforms and channels, including scan and go, order online and pick up in store or curbside delivery, and the use of voice assistant to order and pay for items. The MAG's Annual Conference 2019 and the NEW Tech Forum will explore how new developments in technology are leading merchants and industry partners to create a more frictionless customer experience with 150 of the top merchant companies in attendance, this is an event you will not want to miss!

The Westin Kierland, the host hotel, is SOLD OUT. We have alternate lodging, at the SpringHill Suites Scottsdale North, available nearby with complimentary shuttle transportation to the Westin. Discounted room rates of $219/night will only be good through Friday, September 6th or until room block is full. Contact Rachel Chesney to make your reservations.

Join the conversation #MAGAnnual #MAGTechForum

EMV Liability Shift 2.0
By John Drechny, CEO, Merchant Advisory Group

If you thought the shifting of fraud liability from the issuers to the merchants was complete, it must mean you don't operate a fuel station. When the original date was set for the implementation of EMV in 2015, EMVCo made an exception for automated fuel pump transactions. The delayed liability shift date for outside pumps at fuel stations is October 2020 due to the complexities of updating the pumps. As the date approaches, the industry grapples with many issues on implementation, and one must consider if the date is still too aggressive. Read the Full Article

Enhanced Security or Alternative Routing - Why Should Merchants Have to Choose?
By Laura Townsend, SVP Operations, Merchant Advisory Group

The U.S. market offers a wide variety of competitive alternative networks to which merchants can route debit transactions that can deliver a reduced cost of payment acceptance. Yet there are barriers in the market. What is the opportunity and the considerations? Read the Full Article

FedNow, a Faster Payments Option for All Stakeholders
By Beth Provenzano, VP Public Affairs, Merchant Advisory Group

The Federal Reserve Board announced that the Federal Reserve Banks will develop FedNow, a real-time payments and settlement service. Merchants, community banks, consumer groups, and FinTech have advocated their support of the Fed's faster payments efforts. The hard work and commitment to competition and innovation in real-time payments and settlement services pays off for all stakeholders. Read the Full Article

“Okay, Houston, We've Had a Problem Here *.”
By Dean Sheaffer, SVP Financial Services/Chief Compliance Officer, Boscov’s

Merchant payment professionals, especially those of us in small- to mid-sized organizations, have real difficulty in expressing to our Boards, CEOs, CFOs and others in the “C-suite” the importance and nuances of the U.S. payment system
. Read the Full Article

Paralyze Resistance with Persistence (and Collaboration)
In 2016, the then Operations Committee defined a set of network best practices that, if implemented, would give merchants a more level playing field within the payments ecosystem. Read the Full Article

Installment Payments - Who Stands to Benefit?
By Mario de Armas and Kara Kazazean, Walmart

As point-of-sale installment payments become more prevalent in the United States, it is worth examining the various models for installment payments and understanding how installments in international markets have evolved. When evaluating installment payment programs, it is important to understand the costs and benefits for all stakeholders, including consumers, merchants, and banks. Read the Full Article

Are Cardholders Being Taught to Engage in Friendly Fraud?
By Steve Durney, SVP, Market Strategy, Ethoca

When consumers dispute purchases on their payment cards that they or another member of their household actually made, they’re engaging in “friendly fraud.”
Read the Full Article


Turning the Digital Currency Revolution to Merchants' Competitive Advantage
By Scott Moeller, CEO, mSHIFT Inc. and David Tcheau, Blockchain Analyst, mSHIFT Inc.

“Facebook and JP Morgan's recent blockchain initiatives have brought cryptocurrency payments to the mainstream. With the rise of blockchain technology, merchants can now change the rules for a new payment ecosystem.”
- Scott Moeller, CEO, mSHIFT Inc.
Read the Full Article

MEMBERS

  • A E O INC.
  • Albertson's
  • AT&T
  • BP
  • eBay
  • H-E-B Lp.
  • MoneyGram International Inc.
  • Norwegian Cruise Line (NCL)
  • Sinclair Oil
  • VF Corporation

View a complete listing of MAG Members


SPONSORS

Platinum Sponsor

Cash App is the #1 financial services application on the iOS and Android App Stores allowing our customers to pay or receive money from anyone, direct deposit their paystub, get instant merchant rewards when making purchases with their Visa branded Cash Card, buy / sell bitcoin and more.

Silver Sponsor

Say goodbye to outsourcing and complicated, home-grown processes. Meet the first real-time dispute management platform built to empower internal teams with expert knowledge and robust automation. Chargeback provides a SaaS-based dispute management platform that helps merchants lower dispute rates, improve win rates, and reduce labor costs. These three key benefits work together to minimize the bottom line hit from the fraudulent and accidental use of disputes by cardholders and issuers.

Silver Sponsor

CMS Analytics delivers cash management, consultancy and tailored solutions in 31 countries across the world and is a global advocate for protecting payment choice. Our team of cash experts and data scientists apply tailored analytics to optimize cash strategies across all stages of the supply chain for retailers, banks and ATM networks. With over 28 years' insight, CMS Analytics brings a unique level of expertise to projects, solutions and partnerships.

For retailers and merchants, our dedicated CMS: Cash solution provides cash optimization through tailored site-specific change ordering recommendations as well as bringing clarity to armored transport performance and management. Our mission is to bring control and efficiency back to the merchant while saving significant time at both head office and on-site; all delivered through a single online solution that integrates with all your armored and banking partners.

Silver Sponsor

PAX Technology, Inc. is one of the fastest-growing electronic payment solution providers in the world and has distribution in over 120 countries with an installed base of over 40 million terminals. PAX is dedicated to offering innovative, cost-effective, and superior quality payment solutions to businesses worldwide.

Silver Sponsor

Since 2000, POS Portal has been changing the payments industry. As a leading provider of payments hardware and services, POS Portal has pioneered the way for logistics and distribution in secure payment devices. Today they're combining that experience with the leading global provider of technology products and solutions, ScanSource Inc. Focusing on point-of-sale (POS), payments, barcode, physical security, unified communications, collaboration, cloud and telecom services - ScanSource is committed to helping its customers choose, configure and deliver the industry's best solutions. Supporting customers across almost every vertical market in North America, Latin America and Europe, POS Portal and ScanSource are redefining what delivering and supporting a complete solution means. With a multitude of service offerings, the two are committed to providing exceptional service through mutually beneficial, long-lasting relationships. Founded in 1992 and headquartered in Greenville, South Carolina, ScanSource was named one of the 2019 Best Places to Work in South Carolina and on FORTUNE magazine's 2019 List of World's Most Admired Companies. ScanSource ranks #653 on the Fortune 1000.

Silver Sponsor

Founded in 2008 and headquartered in Stockholm, Trustly is the leading, global online banking payments provider. Merging with PayWithMyBank in 2019, Trustly provides unparalleled bank coverage; 30 countries, 5,400 banks in the US and across Europe; accessing 600M+ consumers.

View a complete listing of MAG Sponsors

Sponsor Press Releases

Questions or comments? Contact the MAG at info@merchantadvisorygroup.org.


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