MAG 2020 Annual Conference and
Tech Forum Going Virtual

It goes without saying that 2020 has proven to be a unique year, as COVID-19 has affected nearly every facet of life and business.

Conferences and events have been hit especially hard due to the severe restrictions on travel and the limited number of people allowed to gather in the face of social distancing.

Above all else, the safety and well-being of our attendees is of the utmost importance to the Merchant Advisory Group (MAG). As such, we have made the decision to transition our in-person Annual Conference and Tech Forum into virtual events.

Please join us online for the most engaging virtual experiences in the payments industry.

Tech Forum: October 13 - 15, 2020
Annual Conference: October 20 - 22, 2020

Without the large price tag and time commitment of travel, a significant benefit of a virtual conference is that it is easier and more economical for additional staff from your company to attend and participate first-hand in the informative sessions we will offer.

We are finalizing details to bring you the same high-quality content, vital networking and personal interaction with fellow MAG members and sponsors that you have come to know as signature elements of our conferences.

Registration is now open. Stay tuned for more information regarding conference sponsorship opportunities including our interactive exhibit hall.

We look forward to you joining us in October.

Collaborating for a Better Outcome
By John Drechny, CEO, Merchant Advisory Group

When I spoke at the MAG's mid-year conference regarding the need for the industry to collaborate to bring about a better outcome for our mutual customers, I could have never imagined how true this would become. Since our conference in February, the world has become a much different place as we battle the Covid-19 pandemic.
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The Magnetic Stripe Retirement Plan
By Laura Townsend, SVP Operations, Merchant Advisory Group

The magnetic stripe has been around since the sixties - the same decade I was born as well as the birth of the cassette tape. Is it time for this major underperformer to retire?
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By Dean Shaeffer, SVP Financial Services/Chief Compliance Officer, Boscov's

One of the things that the MAG does best is monitoring, educating and advocating on payments system changes. In that light, we have created several Communities of Practice (“COPs”). For some time, I have had an interest in crypto-currency and work with several other MAG members on our Crypto-COP to better understand the quickly evolving crypto-currency and block-chain landscape.
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We're All in This Together
By Kari Hartley, Director of Member & Administrative Services, Merchant Advisory Group

We've heard the phrase “we're all in this together” numerous times recently, and it's comforting to know we are connected, and we can help each other through this unsettling time. Similarly, we're all in this together is the foundation of why and how the MAG was formed and what makes MAG so special.
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Kroger's Path to EMV at their Automated Fueling Dispenser
By John Compton, Fuel Payments Analyst, Hanif Jenkins, Fuel Solutions Architect and Dave Rosa, Project Manager

Multiple teams and vendors at Kroger spent three years of planning, development, and rollout to ensure its Fuel Dispenser EMV conversion was a success not just for the company, but for customers as well.
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Tech Virtual Experience - Launching October 2020!
By Kacie Paine, Tech Engagement Director, Merchant Advisory Group

The MAG Tech Forum is quickly becoming the favorite “Payments + Tech Event” because it brings together our sponsors, partners, community of merchants and MAG staff to connect, discuss challenges, and make valuable connections within the payment-tech industry.

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What's so special about these Special Interest Groups (SIGS)?
By Eric O'Brien, Director of Education, Merchant Advisory Group

Merchant Advisory Group (MAG) members often tell us (and by often, I mean... in every single survey we send out, at every conference, and in most sidebar conversations) that collaboration and networking are the headlining values of the organization and that the Special Interest Groups (SIGs) epitomize what the MAG is all about.
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Engage, learn, share, advocate!
In addition to conferences and webinars, MAG offers many opportunities for you to engage with your peers and industry experts on a variety of payments topics, including Committees, Communities of Practice (COPs), and Special Interest Groups (SIGs). These engagement opportunities provide several benefits:

  • Be on the front-end of emerging payments changes
  • Get feedback from other merchants on your organization's challenges
  • Share your insights to strengthen payments knowledge across merchants
  • Help the MAG advocate for changes that drive positive change & innovation in payments

Click here to see an overview of the current Committees, COPs, and SIGs. Send an email to and identify the group(s) in which you would like to participate.

What Goes Down, Must Come Up: How the Retail Industry is Dealing with COVID-19
By John Nicola, SVP, Retail and Restaurant Verticals, Fiserv

There's really no way to sugarcoat it. The retail industry is hurting in the wake of the coronavirus pandemic.

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  • Insparx GmbH
  • Texas Instruments
  • Ticketmaster

View a complete listing of MAG Members


Platinum Sponsor

Deluxe is a Trusted Business Technology™ company for enterprises, small businesses and financial institutions offering a range of solutions to help customers manage and grow their businesses. Approximately 4.5 million small business customers access a wide range of products and services from Deluxe, including incorporation services, logo design, website development and hosting, email marketing, social media, search engine optimization and payroll services, along with customized checks and forms. For our approximately 4,000 financial institution customers, Deluxe offers industry-leading programs in data analytics, customer acquisition and treasury management solutions, fraud prevention and profitability solutions, as well as checks. Deluxe is also a leading provider of checks and accessories sold directly to consumers. For more information, visit us at, or

Silver Sponsor

Invenco is a global provider of revolutionary self-service payment technology and secure customer engagement solutions. With a strong presence in the petroleum retail vertical, Invenco's product lines include G6 and G7 Outdoor Payment Terminals, iNFX retail micro-services (including electronic payment server), cloud services and Invenco Link, a high-speed Ethernet enabling device. In 2018 Invenco introduced i2, the world's first outdoor EMV as a service, to help US fuel retailers avoid the EMV liability shift without the burden of a large upfront investment. Invenco has deployed over 100,000 EMV payment terminals engaging millions of customers every day. Invenco is headquartered in Auckland, New Zealand and operates offices in the U.S., Canada, Malaysia and the UK. For more information visit

Silver Sponsor

TNS' broad portfolio of solutions includes secure and resilient transaction delivery services, used by many of the top banks, transaction processors, and ATM deployers around the world. TNS provides innovative connectivity services to large global payment partners to enhance their offerings and supports the payment acceptance needs of leading international merchants.

View a complete listing of MAG Sponsors

Mobile Payments Conference

MPC20 is an annual forum that brings together the leading experts in the FinTech, Mobile Payments and digital technology industries. Conference attendees will have 2.5 days of immersive learning and networking August 24-26, 2020, sponsored by Mobile Marketing and Technology Magazine and their partners. Register here.

Sponsor Press Releases

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