Webinar: Improving performance through payment and fraud optimization

September 11, 2019

This webinar was presented to MAG current/prospect merchants and current/prospect sponsors.

View the webinar recording (member login required)

The complexity of credit and debit card payment can make it challenging to optimize authorization performance, payment cost and dispute resolution. As fraud continues to evolve, there is an ongoing need to balance approval rates with risk management. Acquirers are combining expertise, data-driven insight and next-generation analytics to help merchants protect both revenue and their payment operations. This session is designed to empower payment teams and their acquirers to more effectively partner, unlock value and manage risk.


Steve Dawe Photo

Tony Wimmer, Head of Analytics, Chase Wholesale Payments

Tony is responsible for bringing the power of J.P. Morgan Chase’s analytics and data capabilities to merchants. Prior to this role,Tony was an Analytics Executive within JPMorgan Intelligent Solutions, driving big data analytics innovation for the Consumer Bank and Asset & Wealth Management. Prior to joining the firm, he was a junior partner at McKinsey & Company’s payments practice in London, Singapore and New York City.


Robert (Rob) Bryant, Director - Point of Sale Risk Strategies, JPMorgan Chase

In his current role, Robert’s responsibilities include the strategic fraud risk management of Chase’s high value consumer base, leading special event & disaster strategy teams, and the fraud point of sale risk management of the Business and Commercial Card portfolios, respectively.  Additionally, Robert developed and leads a Merchant Engagement function that proactively partners with clients on fraud reduction & authorization optimization initiatives. 

Prior to his current role, Rob led a number of analytics team in mortgage operations driving reduced vendor response time and increased underwriting quality.  Rob started his career at JPMorgan Chase in 2006 in mortgage risk management and was responsible for loan loss forecasts & analytics during the most recent economic recession.  

Rob holds a Bachelor of Science Degree in Business Administration from Ohio Dominican University and an MBA from The Ohio State University. 

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