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Developing a Comprehensive Payments Strategy

This education session was presented by Oliver Wyman at the MAG Mid-Year 2019 Conference and is available for viewing by MAG merchant members (login required).

Session Description:  
Today more than ever, an integrated and seamless payments experience is a critical part of a customer shopping journey. Merchants are facing increasing complexity as consumer preferences, shopping trends, and payment form factors evolve rapidly. Deciding what constitutes a successful payments strategy and knowing where to start can be overwhelming – but it should not be. 
 
In this session, we’ll start off with a brief discussion on Payments 101. We’ll then discuss the importance of having a payments strategy, the components of such a strategy, and how to execute it in order to reduce costs, increase sales and improve loyalty. By covering the fundamental building blocks of payments, this session will equip you to chart your own payments journey. 

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