MAG Insights

Announcements from the MAG & Featured Articles

Kansas City Federal Reserve releases study on “Chargebacks: Another Payment Card Acceptance Cost for Merchants” (MAG Quarterly- Volume Four, Issue One)

In January, the Kansas City Federal Reserve released a study titled, "Chargebacks: Another Payment Card Acceptance Cost for Merchants," available at The paper reviews chargeback rates by transaction channel (i.e. CP vs. CNP), by reason code category, and by select merchant industry verticals. 

View the MAG press statement at Chargeback research and education is a top priority for the MAG. We’d like to extend a special thanks to the MAG partner acquirers who provided data for this study.