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This education session was presented by True Consulting Group at the MAG 2018 Annual Conference and is available for viewing by MAG merchant members (login required).

True Group is excited to teach participants how to move from Decks, Vision and Roadmaps, to operating a successful payments strategy that fits the business’ needs. Leveraging adult learning tactics and strategies, True will provide tools and direction that will help attendees map out near term and future features (such as digital integration, consumer journey mapping, fraud, loyalty integrations and others) and define a plan to integrate the new definition of payments into the organization. Within the interactive, immersive session, True will touch on the latest payment trends such as fraud, digital enablement, and consumer engagement and provide best practices associated with organizational design, change management and cross functional program management.

The program is tailored to deliver value to all.

  • Learn how requirements and projects impact the broader organization and the challenges faced to add payment features to new channels
  • Learn tactics and strategies to better organize your payment product and project portfolios
  • Hear about near term payment innovation and learn about change management strategies and org constructs that will drive strategy adoption.