Welcome
![MPC24](/images/default-source/education/mpc249d0d8089-40b3-4659-b15d-857df5a6d38d.png?sfvrsn=85a44541_3)
Registration for MAG Payments Conference 24 is now open!
REGISTER TODAYMAG Payments Conference will take place September 16-19, 2024, at the Signia by Hilton Orlando Bonnett Creek in Orlando, FL.
We look forward to seeing you at our first, rebranded annual conference. MAG Payments Conference retains its status as our flagship gathering in September bringing together payments and tech-focused professionals from across all verticals. In addition to many networking opportunities, this event will feature esteemed keynote speakers, showcase relevant solution providers on our Innovation Stage, and offer unparalleled insights into the future of payments.
Tech Forum Attendees: MAG Payments Conference will dive deeper into the technology of payments while continuing to connect merchant IT professionals and their business partners with technology sponsors through tech-focused educational sessions and engaging networking events.
Continue to check this webpage as planning continues and more information becomes available. We look forward to connecting with you!
Countdown to MAG Payments Conference 2024
September 16, 2024Registration
- Payments professionals representing cross-verticals who want to drive positive change in the payments industry
- Payments operations or payments technology subject matter experts willing to share knowledge
- New payments professions looking to gain a foundational knowledge of payments and the ecosystem
- June 6 - Registration Opens for MAG Payments Conference
- August 16 - Early Bird Deadline
- September 9 at 11:59 p.m. ET - Online registration closes. No cancelations, refunds, or transfers after this date.
- September 16, 2024, 01:00 p.m. – September 19, 2024, 02:00 p.m. ET - Onsite registration will be available.
- Signia by Hilton Orlando Bonnet Creek
- Reserve Your Room
- Cut-Off Date: Friday, August 23, 2024
- OPT – IN Resort Fees:
- An optional resort fee of $45 can be added upon check-in to take advantage of additional amenities such as:
- Kids meal deals in Harvest Bistro: Kids 12 and under eat dinner free when ordering from the Kid’s Menu and accompanied by an adult purchasing a full-priced entrée. Kids ages 6-12 enjoy a 50% discount on the breakfast buffet when accompanied by an adult purchasing a full-priced entrée or buffet. Breakfast buffet is complimentary for children under 5 years of age.
- Two (2) bottles of water daily
- Access to the Waldorf Astoria Golf Club practice facilities
- Free golf club rental after 2:00 p.m.
- 20% discount off Spa Treatments at the Waldorf Astoria Spa
- Use of Lazy River Tubes and 10% off Cabana Rentals (advanced reservations required)
- Continuous shuttle service to all four Disney® Theme Parks and Disney Springs® (shuttle vouchers required to board bus)
- An optional resort fee of $45 can be added upon check-in to take advantage of additional amenities such as:
- Online registration for the MAG Payments Conference will close on Monday, September 9 at 11:59 p.m. ET
- You must be registered for the conference to attend any of the MAG Payments Conference programming.
- Registration grants access to education sessions, general sessions, and breakout sessions as well as the exhibit area
- MAG offers Merchant-Only sessions that are restricted to MAG merchant Members and approved guest merchants.
REGISTRATION ROSTER
DOWNLOAD LISTTECH FORUM ROSTER
DOWNLOAD LISTRegistration Fees
If your company renewed as a MAG Annual Sponsorship after January 1, 2024, please visit this page to verify your allotted conference comps.
Not a member of the MAG but would like to attend the conference? Contact Chris Storbeck or Meg Thaxton for more information.
![image003 Explore Orlando](/images/default-source/2024/mpc24/image003.png?sfvrsn=655f3a6d_3)
The MAG is excited to welcome you and your families to Orlando! We have partnered with the Visit Orlando Convention and Visitors Bureau to provide our attendees easy access to explore the city. Take advantage of Orlando’s Show Your Badge & Save Program here for discounts on park tickets, restaurant, shopping and more.
Explore OrlandoBeware of scams
Do not respond if an individual outside of MAG contacts you regarding accommodations or contact info.
The MAG Tech Forum is aligned with the MAG bi-annual conferences and designed specifically for payment IT professionals. Technologies in payments continue to evolve at a rapid pace. Technologies in payments are evolving rapidly, and the Tech Forum offers education and networking opportunities among merchant tech professionals and leading providers focused on innovative uses of these new relevant payments solutions.
The objectives of the Tech Forum event alongside our MAG conferences are to foster collaboration, provide tech-focused knowledge, and build relationships across merchants, their payments IT and business teams, and technology-focused sponsors. This collaboration and networking further support the MAG's Payments Technology goal of influencing the technologies used in the payments ecosystem to better align with the needs of the merchant community.
Presentations are available on current industry topics that your business peers across the retail community are grappling with in their companies. Join the strategic discussions and learn best practices for today’s rapidly changing payments environment.
Beyond the in-person meetings twice a year, participate in the MAG webinar series, online learning, MAG committees, and Community of Practice (COP) efforts offered throughout the year. Want to get even more involved? Be a panelist at one of our upcoming events and share your perspective with fellow merchants.
NEED APPROVAL TO ATTEND TECH FORUM? PERSONALIZE THE SAMPLE EMAIL BELOW.
GET SAMPLE EMAILPAYMENTS TECHNOLOGY
LEARN MORE!Payments Conference Agenda
Agenda subject to change
Last updated on Wednesday, July 24, 2024. All times are in Eastern Daylight Time
Agenda Key
-
In Person
-
Virtual
-
Livestream
-
Rebroadcast
-
Merchant Only Session
Filter agenda by:
-
All
-
All
Networking Reception Sponsored By: American Express
-
All
Registration Open
-
All
Breakfast
-
All
Exhibit Hall Open
AllMaking Merchants, Payments and Standards a Win-Win-Win for the Industry
-
All
Exhibit Hall Open
-
All
Making Merchants, Payments and Standards a Win-Win-Win for the Industry
Description
The implementation of payments standards and specifications can have a profound impact on merchant operations and the ability of to stay in compliance with industry rules. Participating in the development of these standards and specifications allows merchants to influence the requirements they will ultimately have to abide by. During this session, hear from representatives of some of the standards and specifications organizations the MAG engages with to learn about what they do and why merchant participation is critical to their missions.
-
-
All
Opening Keynote
-
All
Resolving Disputes and Preventing Fraud with American Express
-
All
Explore the Exhibit Hall!
Description
Whether it is for a mid-day pick-me-up of snacks and beverages or competing in the Exhibitor Quest for a chance to win great prizes, you will definitely want to spend time in our conference Exhibit Hall. This is the best opportunity to network with providers and find the solutions your teams need. See you there! -
All
Innovation Stage: Accrue Savings
Description
The digital wallet has evolved tenfold since the launch of PayPal in the 90s. As major enterprises recognize the importance of branded wallets and embedded banking experiences (Starbucks Stars, Target RedCard, Apple Savings), many companies struggle to keep up with this evolution. Accrue Savings is a wallet-as-a-service platform that enables partners to quickly launch customized banking, loyalty, and payments solutions all while reaping the benefits of a branded economy. Their wallet solution stores and grows customer balances, issues instant refunds directly to wallet over bank rails, and enables pay-by-bank to lower transaction costs. As a result, Accrue turns one-time transactional shoppers into repeat buyers and partners see increased spend from wallet holders while earning interest income on balances. At a time when consumer loyalty is at an all-time low, can the digital wallet be a factor in restoring that loyalty and customer trust? -
All
Innovation Stage
-
All
Innovation Stage: UATP
Description
UATP has completed and continues improvements on its tech stack, including advancements in its authorization and capture payment platform, widened UATP’s acceptance through a virtual card solution, and enhancements to its product suite. Intrinsic in UATP’s innovation is its recently patented revolutionary Enhanced Intermediate Server technology that will improve the speed, efficiency, and control of processing transactions for merchants utilizing the UATP One platform. UATP continues to innovate, finding solutions to payments needs and issues, in very complex industries. Translating innovative technology improvements into revenue-generating products and opportunities builds on UATP’s strategic objectives and plans for solving payments needs for new spaces and verticals, which are integral in the MAG community. -
All
Networking Lunch
-
Tech
Tech Forum Kick-Off - Is Orchestration the Missing Piece in Your Payment Strategy?
Description
The payments industry is abuzz with talk of orchestration, but is it just a fad or a fundamental shift? This keynote session cuts through the hype for an unbiased analysis of the complexities of payments orchestration, exploring the reality. We will explore whether every business can truly become its own orchestrator, or is expertise critical? Join us to gain insights from industry leaders who are shedding light on how to navigate this trend that could extend beyond online payments and revolutionize in-store experiences. -
All
Networking Break
-
Business
Meet your Future Shoppers
BusinessDeveloping a Comprehensive Open Banking Strategy
TechUnlocking Payment Innovation: A Deep Dive into Network Tokenization with PayPal and Spotify
TechOptimizing Merchant Payment Operations with AI-Driven Transformation
-
Business
Meet your Future Shoppers
Description
Worldpay, in combination with Savanta, conducted global research in July 2023 on 5,000 consumers across the world to get to know their shopping habits better. Our research suggests a homogenization of shopper attitudes that means retailers need to double down on efforts to meet what increasingly seems to be the same list of high expectations. Our new research into payments personalities is a cheat sheet for retailers to get to the heart of what matters to each shopper type, and whether they should focus on loyalty, offers, flexibility of payment types, new technologies, omnichannel, and more. We explore how each shopper type feels about the economy, how open they are to new ways of shopping, and what will shape their shopping and payments decisions in the future. -
Business
Developing a Comprehensive Open Banking Strategy
Description
While not a new concept, open banking is a transformative principle that is being embraced in the U.S. payments ecosystem and redefining the way consumers interact with businesses. But what is it exactly, and how can it be useful in merchant payments use cases? Are consumers adopting it, and why is this important now? Speakers in this session will explore how the new technology is transforming the consumer payments journey, and why building a strategy that incorporates open banking can promote top and bottom-line synergy for businesses while delivering a convenient and intuitive experience for consumers. -
Tech
Unlocking Payment Innovation: A Deep Dive into Network Tokenization with PayPal and Spotify
Description
Level 200:Join this engaging panel discussion featuring Senior Product Manager of Network Tokenization for PayPal Braintree, Jim Judd, who will lead the conversation on the role of machine learning and experimentation in network tokenization, while representatives from Spotify will share insights into their implementation of network tokens and optimization of authorization rates with PayPal Braintree. Discover firsthand how PayPal Braintree uses machine learning algorithms to streamline tokenization, enhancing security and customer experience. Explore the innovative strategies employed by Spotify to integrate network tokens effectively and optimize authorization rates, providing valuable lessons for businesses across the industry. This session offers a unique opportunity to learn from the experiences of two leading companies at the forefront of payments technology. -
Tech
Optimizing Merchant Payment Operations with AI-Driven Transformation
Description
Level 100:This session dives deep with a leading global merchant to reveal the real-world struggles and triumphs of their payments operations journey. We will discuss the hidden costs lurking in the back office (revenue leakage, payments disruptions, chargeback chaos, month-end delays, and others). Discover how our guest merchant recognized the limitations of traditional methods as a barrier to growth as they embarked on a digital transformation journey focused on streamlining their payments back-office operations. The session will showcase how the merchant leveraged Optimus Fintech's AI-powered payments reconciliation platform to streamline payments operations across the entire order-to-cash cycle. Learn from the experiences of a leading merchant and discover the power of AI-driven payment operations.
-
-
All
Networking Break
-
Business
The Great Debate: FedNow Pricing
BusinessCatch Fraudsters, Not Bad Feelings
TechBeyond the Buy Button: How AT&T and Fiserv Are Adding Value to Payment Flows
TechCustomizing the Pin Pad Experience
-
Business
The Great Debate: FedNow Pricing
Description
Join this Oxford debate on FedNow pricing where a merchant will argue why it should be free and a bank will argue why it should cost credit interchange. -
Business
Catch Fraudsters, Not Bad Feelings
Description
Today’s digital world makes it easy for consumers to find the information they need quickly and stay connected globally. The problem? This also includes fraudsters as they find new ways to slip under the radar and cross borders – making it crucial for both global and regional merchants alike to stay prepared. In this session, Visa Acceptance Solutions and Ancestry will share their expertise on cross-border fraud today and its impact on organizations in the fight against fraud. With the constantly evolving nature of fraud, we will explore valuable insights to implement a strategy that outsmarts fraudsters and drives revenue without sacrificing the customer experience. -
Tech
Beyond the Buy Button: How AT&T and Fiserv Are Adding Value to Payment Flows
Description
Level 200:What really happens when a customer selects ‘Pay Now’? The age-old depiction of transaction lifecycles details funds flowing between issuers and acquirers, banks and networks, with authorizations occurring in seconds. While those core flows remain the foundation of payments, savvy merchants are beginning to view payment lifecycles through a whole new lens. By applying solutions that focus on adding efficiency to the transaction flow and leveraging real-time data to make more intelligent decisions, businesses are finding new ways to reduce costs, optimize models, and create value beyond the buy button. -
Tech
Customizing the Pin Pad Experience
Description
Level 100:PIN pad customization is a powerful tool to create positive customer experiences, which can lead to increased sales and loyalty. By tailoring the PIN Pad interface to suit the needs and preferences of different customers, businesses can offer a more personalized and engaging service. Discover how merchants make decisions and create partnerships with their PIN Pads to generate these advantages.
-
-
All
Explore the Exhibit Hall!
Description
Whether it is for a mid-day pick-me-up of snacks and beverages or competing in the Exhibitor Quest for a chance to win great prizes, you will definitely want to spend time in our conference Exhibit Hall. This is the best opportunity to network with providers and find the solutions your teams need. See you there! -
All
Innovation Stage: Pagos
Description
In this presentation, we will demonstrate how to use Pagos products to access your harmonized payments data and perform complex data analysis. Using our benchmarking service, we will showcase how to visualize your data alongside that of your industry peers, see exactly how your payments performance matches up, and identify where to focus your improvement efforts to make the biggest impact. We will also demonstrate a new set of data visuals depicting the portions of your transaction volume for which you have opportunities to lower your costs by changing your processing behavior. And speaking of costs, we will give a quick tour of our new Costs dashboard, where you can view your aggregated payments processing costs and draw actionable insights to inform strategic changes to your processing. -
Tech
Merchant Only SIG: Technology
BusinessMerchant Only SIG: Recurring/Subscription Billing
BusinessMerchant Only SIG: Petroleum/Convenience Store
BusinessMerchant Only SIG: Mass Merchant
BusinessMerchant Only SIG: eCommerce
BusinessSponsors Only: Payments Pulse: Navigating Trends Through the Merchant Perspective
-
Tech
Merchant Only SIG: Technology
-
Business
Merchant Only SIG: Recurring/Subscription Billing
Description
The ultimate networking session! Join merchant leaders for an open discussion on industry challenges. -
Business
Merchant Only SIG: Petroleum/Convenience Store
Description
The ultimate networking session! Join merchant leaders for an open discussion on industry challenges. -
Business
Merchant Only SIG: Mass Merchant
Description
The ultimate networking session! Join merchant leaders for an open discussion on industry challenges. -
Business
Merchant Only SIG: eCommerce
Description
The ultimate networking session! Join merchant leaders for an open discussion on industry challenges. -
Business
Sponsors Only: Payments Pulse: Navigating Trends Through the Merchant Perspective
Description
Delve into the dynamic payments landscape through the eyes of merchants in this exclusive sponsor-only session where MAG Members will offer unique perspectives on key industry trends, discussing future challenges and opportunities that await.
-
-
All
Networking Reception Sponsored By: J.P. Morgan
-
All
Registration Open
-
All
Breakfast
-
All
Innovation Stage: Visa Acceptance Solutions
AllExhibit Hall Open
-
All
Innovation Stage: Visa Acceptance Solutions
Description
Ready to orchestrate a better payments strategy? Online payments are surging, and so are the number of declined authorizations. It is critical that you try to capture all possible transactions from legitimate customers. Service Orchestration’s powerful machine learning and artificial intelligence models analyze data from 200 processor and acquirer connections during processing to determine and use the authorization route most likely to approve a transaction, recommend actions to help maximize a transaction’s chance of approval, or suggest whether or not to retry. Ensuring you are maximizing transaction authorization rates can ultimately drive higher revenue and reduce friction, meaning your customers are more likely to return to make another purchase. Seamless payments experiences can also help build a positive view of your brand and foster loyalty. Getting all the instruments in your increasingly complex payments system to work in harmony can be challenging. Better insights, higher authorization rates and revenue, and better customer relationships all start with Service Orchestration. -
All
Exhibit Hall Open
-
-
All
Innovation Stage: Paze
Description
Online shopping is great, until you have to your credit card, enter the 16-digit card number, the expiration date, and the CCV. A recent Paze Pulse Report revealed that 71% of online shoppers have abandoned their online shopping cart in the last year, with added security and a complicated checkout process among the top reasons.Enter: Paze. Financial institutions and merchants are coming together to create an express checkout experience that ends the false choice between convenience and privacy. Join Hutch Douglas, Paze Head of Product, for a demo and learn how Paze marries convenience with added security for an elevated checkout without compromise. -
Business
PINless Debit – The Data on Performance One Year Later
BusinessBiometrics: Love at First Sight!
TechOrchestrating Payments and Simplifying Compliance with Cloud-Based P2PE Decryption
TechContactless Payments Continued Evolution: Tap on Mobile and the EMV Contactless Kernel
-
Business
PINless Debit – The Data on Performance One Year Later
Description
Over one year ago, the Federal Reserve’s clarification that card-not-present transactions should be routable to two unaffiliated networks went into effect. Today, merchants have taken advantage of the new options available, and networks have developed new solutions to facilitate more use cases. While opportunities to route have increased for CNP merchants, limitations still exist, such as network availability and acquirer capabilities. In addition, network technologies and products may be augmenting PINless capabilities, and misunderstandings on PINless authorization rates may lead some to hesitate implementation. Hear from CMSPI and merchant clients on how their PINless routing strategy has evolved over the past year and see how the data-driven insights are saving merchants millions -
Business
Biometrics: Love at First Sight!
Description
In-store acceptance of digital wallets through device authentication is just the tip of the iceberg of biometrics in payments. Faster payments through palm, fingers, and face are just some of what we see today in the market. However, how else could biometrics be leveraged in payments in the future? How about beyond the checkout experience? How do we balance experience with fraud prevention? Listen and engage with Bank of America and CLEAR leaders as they discuss biometrics use cases you may see in the next 12-24 months that will change how merchants think about customer credentials, data collection, and payments security through customer authentication for an end-to-end customer biometrics journey. -
Tech
Orchestrating Payments and Simplifying Compliance with Cloud-Based P2PE Decryption
Description
Level 200:In today's dynamic payments landscape, merchants juggle the need for robust security with the flexibility to choose the best POS devices and payments service providers (PSPs). This presentation explores the advantages of a cloud-based point-to-point encryption (P2PE) decryption solution for merchants, focusing on its ability to:
• Empower device freedom• Unleash PSP flexibility• Seamlessly Orchestrate Payments• Reduce PCI ScopeAttendees will hear firsthand how IXOPAY, a TokenEx Company's cloud-based P2PE decryption provides Carnival Cruise Line with unparalleled flexibility. Carnival can choose best-in-class solutions based on specific needs without being limited by pre-packaged devices and PSP pairings. -
Tech
Contactless Payments Continued Evolution: Tap on Mobile and the EMV Contactless Kernel
Description
Level 100:Contactless payments solutions continue to evolve to meet the increasing needs of merchants and customers. Software advancements, integrations, and standards are driving new use cases and opportunities while also progressing security and ease of enablement. Tap on Mobile, for example, is gaining traction in an increasingly flexible and seamless contactless environment. This solution offers merchants of all sizes the ability to use their personal or business smart devices to accept and complete various types of contactless transactions, expediting the checkout experience and expanding the use case for contactless payments. Tap on Mobile provides a secure payments environment, easy onboarding, and quick updates for our merchant partners. Payments industry bodies like EMVCo are also making progress toward streamlining contactless kernel licensing and enablement across participating schemes through the publication of the EMVCo Contactless Kernel specifications. Join Judith McGuire, SVP, Global Products at Discover Global Network, as she discusses the benefits of Tap on Mobile and the EMVCo contactless kernel.
-
-
All
Networking Break
-
Business
Chargeback Spectrum: Highlighting Gray Areas of Friendly Fraud
BusinessMastering Customer-Centric Financing
TechHow to Be Smart(er) about Card Vaulting
TechStreamlining Payment Test Automation: A Fireside Chat with Industry Experts & Merchants
-
Business
Chargeback Spectrum: Highlighting Gray Areas of Friendly Fraud
Description
In the world of eCommerce and digital transactions, chargebacks have steadily deteriorated from a lifeline for consumers to a thorn in the side for merchants. Originally created to protect cardholders from fraud and malicious merchants, chargebacks are meant to be a last resort for disputing transactions. However, the rise of “friendly fraud” has muddied the waters, making it increasingly challenging for businesses to understand why their customers file chargebacks egregiously. At the heart of this issue lies the narrative of why chargeback abuse and friendly fraud occur—consumers either legitimately dispute transactions or purposefully exploit the system. Recent research by Chargebacks911 seeks to illuminate these gray areas, shedding light on the multifaceted motivations behind consumer chargebacks and providing valuable insights for merchants grappling with the challenges of understanding their customers and resolving disputes. Chargebacks911 CEO, Monica Eaton, will offer valuable guidance for merchants navigating the complexities of the modern payments ecosystem, fostering a more equal and transparent environment for both consumers and businesses alike. -
Business
Mastering Customer-Centric Financing
Description
Evolve your approach to consumer financing through the lens of customer-centricity. Join us to explore the latest strategies, technologies, and insights to deliver a compelling financing experience. Uncover innovative methods to boost acquisition, conversion, and retention rates to drive sustainable impact. -
Tech
How to Be Smart(er) about Card Vaulting
Description
Level 100:Chances are, you are familiar with the benefits of using tokenization for card vaulting—increased security, higher authorization rates, lower interchange fees, and an improved customer experience. However, the approach you take in deploying your card vaulting strategy plays a crucial role in your ability to capture these advantages and unlock additional revenue while keeping costs in check. In this session, we will delve into essential factors to consider when implementing and managing a card vaulting strategy and discuss how to harness smart modeling and AI to stay up-to-date with issuer preferences, leverage the most optimal credential, and maximize business value. -
Tech
Streamlining Payment Test Automation: A Fireside Chat with Industry Experts & Merchants
Description
Level 200:Join us for an insightful session as we delve into real-world applications of payment test automation. Discover key strategies, lessons learned, and practical insights to streamline your testing processes and enhance efficiency.
-
-
All
Networking Break
-
Business
"AAA" in Action: Boosting Your Solution Strategy Through Optimized Authentication
BusinessTap to What? The Next Generation of Payment Acceptance Tech is Here
TechAuthorization Retries: Uncovering the Variables
TechSoftPOS: The Future of Payments is Here!
-
Business
"AAA" in Action: Boosting Your Solution Strategy Through Optimized Authentication
Description
In today's digital landscape, enhancing authentication, boosting authorization, and increasing approvals are crucial for optimizing business operations. It's not just about protecting your business, but also about enhancing user experiences, streamlining processes, and ultimately, driving growth. By strategically implementing these three pillars and building a bespoke solution strategy, merchants can create a seamless user experience without exposing their business to fraud risk. -
Business
Tap to What? The Next Generation of Payment Acceptance Tech is Here
Description
Imagine you are on a flight and you order a glass of wine and a sandwich. The flight attendant pulls out a mobile phone to take your payment and in seconds the transaction is complete. With this scenario, taking payment by mobile phone allows the airline to receive secure, frictionless payments from travelers with software embedded directly into a preinstalled mobile app. It is no longer necessary for flight attendants to use a clunky card reader or dongle to accept payments. This payment experience can be a reality and its use cases can be extended well beyond just the airline industry. Join us to learn how. -
Tech
Authorization Retries: Uncovering the Variables
Description
Level 100:This session will focus on the strategies used when building an effective payments retry approach for declined payments to deliver a seamless shopper experience and maximize revenue. Join this session if you are interested in collaborating with your peers on the challenges of building an effective approach and how to keep current with the evolving environment. We will review the fundamentals of payments declines and identify areas of opportunity to retry your payments to avoid losing your customers. We will focus on various ways to mitigate these declines, evaluate different tools and concepts available in the industry, and analyze their effectiveness. -
Tech
SoftPOS: The Future of Payments is Here!
Description
Level 200:This interactive session dives deep into:
• The Cutting Edge of SoftPOS: Discover the latest advancements and how they are transforming the payments landscape.• NFC for Everyone: Learn how any NFC-enabled device can become a secure payments terminal.• Trends and Use Cases: Explore emerging trends, market dynamics, and how SoftPOS is disrupting various industries.• Unlocking Potential: Experts will discuss the opportunities and challenges of SoftPOS adoption.• Growth and Experience: Discover practical strategies to leverage SoftPOS for business growth and enhanced customer experiences.This session empowers you to make informed decisions and leverage the power of SoftPOS to propel your business forward!
-
-
All
Networking Break
-
Business
Revolutionizing Retail Rewards: The Imprint & H-E-B Story
BusinessMeeting Customers Where They Are - OmniChannel Payment Strategies for Evolving Consumer Needs
TechThe Virtues of Unbiased Payment Orchestration
TechThe Power of Data Sharing
-
Business
Revolutionizing Retail Rewards: The Imprint & H-E-B Story
Description
Dive into the groundbreaking partnership between Imprint and Texas-based grocery chain H-E-B and discover how deploying a tech-first credit card program increased loyalty and annual sales per customer. Learn from Imprint CEO, Daragh Murphy, and H-E-B executive, Ashwin Nathan as they illustrate the nuances of offering more granular, SKU-level rewards and how these strategies can be applied across different industries to foster brand loyalty and enhance customer experience. -
Business
Meeting Customers Where They Are - OmniChannel Payment Strategies for Evolving Consumer Needs
Description
In today's rapidly changing retail landscape, merchants face many dynamic challenges such as fluctuating store traffic, increasing customer financial stress, and the growing popularity of buy online, pick up in-store models. This panel discussion will delve into how retailers can effectively meet consumers wherever they shop, whether online or in-store.Join industry experts and spokespeople from Sezzle, Wakefern, Best Buy, and Sportsman's Warehouse as they discuss the latest trends in omnichannel payments strategies, including interchange, rate changes for VISA and Mastercard, and the future of payments. Hear firsthand how these changes are impacting store operations and online sales. We will also explore what's on the horizon for retail from multiple industry perspectives, examining innovative strategies merchants are employing to stay ahead. Attendees will gain valuable insights into how to adapt to the ever-evolving retail environment and drive success in their businesses. -
Tech
The Virtues of Unbiased Payment Orchestration
Description
Level 200:Discover the benefits of embracing payments orchestration platforms that support interoperability across payments service providers, allowing merchants to use more than one processor to leverage payments optionality and, ultimately, drive revenue growth. -
Tech
The Power of Data Sharing
Description
Level 100:Explore the pivotal role of data sharing between merchants and issuers in enhancing approval rates and combating various fraud vectors, such as first-party fraud. Gain insights into innovative strategies that foster collaboration and trust, leading to a more secure and efficient payments ecosystem.
-
-
All
Networking Lunch
-
All
Explore the Exhibit Hall!
AllInnovation Stage: Plaid
-
All
Explore the Exhibit Hall!
Description
Whether it is for a mid-day pick-me-up of snacks and beverages or competing in the Exhibitor Quest for a chance to win great prizes, you will definitely want to spend time in our conference Exhibit Hall. This is the best opportunity to network with providers and find the solutions your teams need. See you there! -
All
Innovation Stage: Plaid
Description
Come see fast, easy, and high-converting pay-by-bank powered by the most trusted network in digital finance. Plaid will demonstrate its new pay-by-bank experience and show how merchants can lower payments costs by as much as 40% with guaranteed payments options and advanced risk management.
-
-
All
Innovation Stage: Vindicia
Description
For subscription businesses, payments failure is not an option. By harnessing the power of AI and machine learning, enterprises are able to automatically recapture failed transactions and resolve involuntary churn to increase revenue and customer retention for long-term growth. -
All
Click Here to Subscribe: How Merchants are Leveraging Recurring Payments
Description
While subscriptions have been around for decades, the past 10 years have seen a proliferation of payments plans from streaming entertainment to membership clubs, and even specialty apps. In this session, you will hear from merchants and providers on how leveraging subscriptions can yield immense value for your business. What do recurring payments do to your customer relationships? How secure do you need to be in the short and long term? Do they cost you more than single purchases? These questions and more are all things every merchant could, and should, be asking before implementing a subscription plan for their business. Learn from both the veterans and new players in subscriptions about the opportunities and challenges around setting up recurring revenue. -
All
Check your Balances: How Financial Inclusion is Defining a Generation
Description
It doesn't take much to see that both Gen Z and even Gen Alpha consumers are struggling in the current economic environment. These consumers are more averse to credit, can struggle to find discretionary income, and millions of them have difficult or nonexistent relationships with the legacy banking industry that we are all familiar with. That said, they are still consumers to cater to as they will be the purchasers of tomorrow, and it is important for merchants to get creative in meeting these customers where they are. In this session, hear about the various ways merchants can leverage financial inclusion products and experts’ ideas about what the future will look like. Learn how financing and digital payments can create stronger loyalty with the youngest generation of consumers and leave with actionable intel about what your business could implement to serve every person who comes through your door. -
All
Payments Intelligence – The Path to Progress and Profit
Description
AI isn’t a buzzword anymore, but a powerful tool that when leveraging data across the payments ecosystem can generate accurate signals and recommendations to combat threats, understand emerging trends, and increase revenue. Merchants need to quickly transform to harness AI if they want to outpace competition and defend against AI-accelerated threats. As merchants implement AI, they should remember that AI’s true potential lies in enhancing human performance. In this session, you will learn how:
• Empowering your ecosystem with data across the payments value chain guides your digital identity strategies and combats the many faces of fraud.• Data is orchestrated at different stages of the continuum – with a rising need for synchronicity among advanced AI models.• To mitigate biases, ensuring a human is involved builds incremental revenue, and establishes trust and confidence with your customers. -
All
Networking Reception Sponsored By: Fiserv
-
All
Registration Open
-
All
Breakfast
-
Business
SIG: Small Ticket/Restaurant
BusinessSIG: Recurring/Subscription Billing
BusinessSIG: Mass Merchant
BusinessSIG: Petroleum/Convenience Store
BusinessSIG: eCommerce
-
Business
SIG: Small Ticket/Restaurant
Description
The ultimate networking session! Come join the most highly rated sessions of a MAG conference - these merchant-only discussion groups - led by merchant leaders - give you an opportunity in a no-pressure environment for an open and honest chat with your peers about what keeps you up at night. -
Business
SIG: Recurring/Subscription Billing
-
Business
SIG: Mass Merchant
-
Business
SIG: Petroleum/Convenience Store
-
Business
SIG: eCommerce
-
-
All
Networking Break
-
All
Annual Member Meeting
-
All
The Power of Truth
Description
Over the last decade, merchants have moved from being complacent to leading drivers in the payments space, but this did not happen without the effort of several people in the industry taking bold steps to initiate the change. Whether it was the original lawsuit claiming Visa and Mastercard used their power in the credit market to force their way into the debit space or decisions to stop accepting certain networks these merchants and partners started to forge a different role for our community. In this session, MAG Senior Vice President, Public Affairs, Events and Education, Beth Provenzano, will moderate a discussion with Walmart Senior Vice President, Assistant Treasurer, Mike Cook, Constantine Cannon Partner, Jeff Shinder, Kroger Vice President, Payments Acceptance and Services and MAG Board Member, Kathy Hanna, and MAG CEO, John Drechny, on how they helped reshape the role merchants play in the payments landscape and why a new wave of merchant advocates must step forward. -
All
Voice of the Merchant 2024 Study
Description
In the latest Voice of the Merchant study, conducted in partnership with Oliver Wyman, respondents share insights into how they are transforming their payments ecosystems to meet customers' ever-evolving shopping expectations. In addition to expanding on the key areas from the 2023 study, we will also discuss additional perspectives on topics including indirect costs, new technologies, loyalty, omni-channel, and multi-acquirer strategies. This is a must-attend session for those interested in benchmarking their strategy against their industry peers! -
All
Break: Boxed Lunches
-
All
Issues of Importance: Prioritizing Payments Policy
Description
With a number of pressing payments issues under consideration by Congress, regulators, and the courts, merchants should take note of the latest news in payments policy. Panelists will share their thoughts on recent developments in landmark litigation, legislative proposals, and regulatory changes impacting the payments ecosystem and its stakeholders. They will also explain why getting involved matters and how merchants can take action. -
All
Collaboration and COPS and SIGS, Oh my!
Description
Merchants who participate in the various Collaboration Pillar forums will share how we are amplifying the merchants' voice within the payments ecosystem to achieve results.
JOIN THE CONVERSATION
#MAGPAYMENTSCONFERENCEAgenda Key
Merchant Only Session
Conference Sponsors and Exhibitors
MAG Payments Conference will offer a variety of opportunities to show your support for the MAG and gain additional exposure as you showcase your brand to conference attendees.
- Boost Brand Visibility and Gain Exposure - Showcase your company, new products and services to leading payments industry attendees representing cross-industry merchant verticals.
- Connect with Merchants - Attendees at MAG conferences are the key decision makers for their payment teams. Take advantage of networking and exhibit hours on each conference day to interact with these key attendees.
- Build Relationships - Strengthen existing relationships, understand merchant needs, objectives and generate new leads.
Visit the Conference Sponsorship & Exhibitor Selection Portal to create your user credentials. You will then be able to review the interactive exhibit floor plan, select your booth and/or your conference sponsorship opportunity.
Review Conference Exhibit and Sponsorship Opportunities here
IMPORTANT DEADLINES
July 31, 2024- Deadline to sign up as a MAG Annual or Tech Forum Sponsor
- Deadline to sign up as a MAG Payments Conference Sponsor and/or Exhibitor
REMINDER: You must be a current MAG Annual Sponsor in good standing to be a MAG Payments Conference - Conference sponsor. View the MAG Annual Sponsor Listing here.
Exhibit personnel who will staff your booth must be registered for the conference and can register using one of the options below:
- Standard Sponsor registration using either a comp or purchasing a full conference pass.
- Please refer to the Annual Sponsor Levels and Benefits to determine how many complimentary registrations your company receives.
- $100 Exhibitor Set Up/Take Down Only*: EXHMPC426190
- $800 Exhibit Booth Staff Pass for MAG Payments Conference**: EXHSTAFFMPC426190
*Grants access to the Exhibit Hall for set up on Monday, September 16 from 8 am-5 pm ET and take down on Wednesday, September 18 from 3:30 pm – 7 pm ET.
** This pass will not allow access to other conference elements including the general or education session. This pass is for those who will only be staffing your booth but will not be attending sessions.
MAG Payments Conference sponsorships and exhibits will not be guaranteed or promoted until payment has been received. We encourage you to submit your payment as soon as possible.
Once your conference sponsorship and/or exhibit selection is made and approved, a MAG Staff member will reach out for payment. Preferred payment is via ACH/WIRE. If you’d like to pay with ACH/WIRE, contact MAG Staff, Emilie Pelton Payment can also be made by check. Please make your check payable to "Merchant Advisory Group" and mail to the address below
Though your booth is complimentary, you must visit the Conference Sponsorship and Exhibitor website to make your exhibit booth selection.
Please let us know by July 31, 2024, if you will not be utilizing your exhibit space.
Attendee List to Sponsors:
Speakers
Thank for you being a valued MAG partner and agreeing to share your expertise and insights with our conference attendees.
Click here to see the latest updates and guidelines for your presentation.