• Innovate Now

    It Is Like Trying to Fit a Square Peg in a Round Hole: Today’s Commerce Adhering to Payment Industry Rules of the ‘90s
    Eric O'Brien

    It Is Like Trying to Fit a Square Peg in a Round Hole: Today’s Commerce Adhering to Payment Industry Rules of the ‘90s

    May 12, 2022

    Merchants respond to historic pandemic with innovative shopping experiences. It’s time the rest of the industry reacts responsibly.

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  • Education

    MAG Releases Merchant Payments 203, a new eLearning course focused on Fraud and Chargebacks
    Leah Collins

    MAG Releases Merchant Payments 203, a new eLearning course focused on Fraud and Chargebacks

    May 5, 2022

    The MAG's newest eLearning class is now in session! The Merchant Advisory Group is excited to officially introduce Merchant Payments 203: Navigating Fraud and Chargebacks. This eLearning course is designed to enable the learner to effectively detect and analyze fraud in their environments while optimizing chargeback responses in order to minimize loss.

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  • Membership Update

    Merchant Members Take Advantage of MAG’s Benefits and Resources
    Kari Hartley

    Merchant Members Take Advantage of MAG’s Benefits and Resources

    Apr 11, 2022

    Merchant Advisory Group merchant members have the advantage of accessing many of our benefits and resources. A summary of MAG membership levels and benefits is available in our Membership Brochure. We now offer two membership levels: All Access and Digital Access. MAG currently has over 170 merchant members enjoying these benefits.

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  • CEO Update

    What Central Bank Digital Currency (CBDC) could mean for merchants
    John Drechny

    What Central Bank Digital Currency (CBDC) could mean for merchants

    Mar 29, 2022

    Do you ever wonder why we still have paper money in a world that continues to become more digital? Maybe it is because of the anonymity or the cost associated with using financial institutions to store and transfer a dollar. It could also be that there is not a viable substitute in the market. For whatever reason, consumers still like cash. It is not only consumers who like cash, though; for the most part, so do merchants. Cash settles at par, meaning if someone pays you a dollar you receive the whole dollar. It is also settled instantaneously and once received it can be spent seconds later. In addition, cash is irrevocable. Once you receive it no one can take it back from you. You own it. Now imagine a world where this is all done digitally versus physically.

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  • Payments Technology

    And I get paid to do this?
    Steve Cole

    And I get paid to do this?

    Mar 22, 2022

    Having just wrapped up 2022 Mid-Year Conference and Tech Forum and participating in my first conference from ‘behind the curtain,’ I couldn’t help but be amazed by the energy of the attendees and the enthusiasm of the MAG staff. It was obvious to me our members appreciate the value the MAG provides, and our sponsors value the opportunity to engage with the merchant community. The future of the MAG is certainly bright, and I feel fortunate to now be part of that future and the great MAG team.

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  • Board Member Corner

    Spring Network Changes: Merchants, pull out your wallets
    Joe Vasterling

    Spring Network Changes: Merchants, pull out your wallets

    Mar 16, 2022

    Spring brings payment card networks’ rules changes. Networks communicate these changes to the acquirers, who then inform their merchants. This chain of events must happen in a matter of three to four months before the next round of changes come in the fall. This year, the impacts are more unique as the networks have delayed a number of fee increases due to the pandemic and they will implement them in April. The financial implications to the merchant community will be significant.

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  • Conference Update

    MAG 2022 Mid-Year Conference and Tech Forum
    Jennifer Mammele, Manager, Conferences and Events and Sophia Bush, Conference Planner

    MAG 2022 Mid-Year Conference and Tech Forum

    Feb 25, 2022

    The MAG held the 2022 Mid-Year Conference and Tech Forum at the Hyatt Regency in Atlanta, GA, and virtually February 14-17. The successful event brought together merchants and industry partners, and speakers covered a range of timely payments topics.

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  • What's up in Washington

    Payments Policy: A look back at 2021 and high expectations for 2022
    Beth Provenzano

    Payments Policy: A look back at 2021 and high expectations for 2022

    Jan 11, 2022

    Arguably the most exciting thing to happen in payments policy in 2021 was the Federal Reserve’s proposed rulemaking to clarify the debit routing provision of Regulation II to apply to all online transactions. Merchants have said for years that ALL debit transactions should have routing choice; however, they have faced many hurdles routing debit transactions in the ten years since the law was enacted.

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  • Evolution in Payments

    The Joy of Gifts.  A Gift of Joy?
    Laura Townsend

    The Joy of Gifts. A Gift of Joy?

    Dec 30, 2021

    Holidays bring joy to many – including sellers as ‘tis the season’ for sales – traditionally a LOT of sales. One always popular gift is gift cards. Who hasn’t bought or received one during the holiday season, or throughout the year for that matter, to recognize other celebratory occasions? While many have joy in receiving these gifts, shouldn’t we all share that joy by selling those gifts? Let’s hear more.

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  • Board Chair Update

    Payments…the “Pandemic Effect”
    Kathy Hanna

    Payments…the “Pandemic Effect”

    Dec 27, 2021

    Rewind twelve months and some aspects of life and business look very similar to the end of 2020, while other aspects have changed. We hear the continued urge to wear a mask, get vaccinated, and be aware of in-person and indoor gatherings. The Covid-19 virus, and its variations, created what I call the “pandemic effect.”

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  • International Perspective

    MAG Brings APAC Merchants Together
    Yash Yadav

    MAG Brings APAC Merchants Together

    Nov 8, 2021

    The Asia Pacific region is undergoing a payments transformation. MAG Asia-Pacific (APAC) Executive Director Yash Yadav shares her insight into what she believes are the top three challenges and tips for merchants on how to handle them.

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MAG MEMBER HIGHLIGHT

Communicating Payments Strategies and Insights to Executive Leadership

As payments professionals, we have a lot to offer our companies although we may deal with a perception that payments processing is mostly an expense that needs to be minimized. Whether we work in Treasury, Finance, IT, or Customer Excellence, payments provide invaluable insights into our businesses – much of which may be underutilized. By distributing a Payments Newsletter with timely insights to executive leadership you’ll be able to help drive profitable customer retention and acquisition strategies while building important relationships and an understanding of the value of efficient payment processing.

MAG SPONSOR HIGHLIGHT

Ravelin —  Why is refund abuse at an all-time high?

Over 50% of online merchants are seeing an increase in refund abuse, as customers take advantage of easy returns and extended refund periods. Here’s what’s behind the increase...
The Merchant Advisory Group

Driving positive change and innovation in the payments industry that serves the merchants interest through collaboration, education, and advocacy.