• Evolution in Payments

    Quick Response – Ever Heard of it in Retail?
    Laura Townsend

    Quick Response – Ever Heard of it in Retail?

    Aug 5, 2022

    Quick Response in retail could mean a fast turnaround to a food delivery order, an immediate solution to a customer service issue, or a method that enables retailers to share inventory needs in real-time. On the other hand, it also represents an experience almost ubiquitous any longer in retail through an action triggered by the scan of an image everyone recognizes…the QR Code (short for Quick Response Code).

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  • Payments Technology

    Standards and specification bodies that matter to payments – FIDO, EMVCo, and more…
    Steve Cole

    Standards and specification bodies that matter to payments – FIDO, EMVCo, and more…

    Jul 26, 2022

    In Part III of our series on Standards and Specification Bodies, we will share an overview of the FIDO Alliance and EMVCo. If you missed our earlier articles which discussed ISO and X9 in Part I and PCI and W3C in Part II, please check out our website (LINK) for more information.

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  • What's up in Washington

    Senate Judiciary Committee Hearing on Swipe Fees, Federal Reserve
    Beth Provenzano

    Senate Judiciary Committee Hearing on Swipe Fees, Federal Reserve

    Jun 30, 2022

    It has been a busy spring for the payments industry in Washington. Competition and swipe fees took center stage at a Senate Judiciary Committee hearing in May, and the Federal Reserve’s public comment period regarding Central Bank Digital Currency (CBDC) closed. In addition, Consumer Financial Protection Bureau (CFPB) Chairman Rohit Chopra continues to make payments a top priority.

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  • Conference Update

    MAG 2022 Annual Conference and Tech Forum Heads to Texas
    Andrea Rouse

    MAG 2022 Annual Conference and Tech Forum Heads to Texas

    Jun 15, 2022

    The MAG is putting together a dynamic program of events for the upcoming 2022 Annual Conference and Tech Forum that you won’t want to miss. We are excited to welcome attendees from across the country at the Hilton Anatole in Dallas, Texas, September 18 – 21.

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  • Innovate Now

    It Is Like Trying to Fit a Square Peg in a Round Hole: Today’s Commerce Adhering to Payment Industry Rules of the ‘90s
    Eric O'Brien

    It Is Like Trying to Fit a Square Peg in a Round Hole: Today’s Commerce Adhering to Payment Industry Rules of the ‘90s

    May 12, 2022

    Merchants respond to historic pandemic with innovative shopping experiences. It’s time the rest of the industry reacts responsibly.

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  • Education

    MAG Releases Merchant Payments 203, a new eLearning course focused on Fraud and Chargebacks
    Leah Collins

    MAG Releases Merchant Payments 203, a new eLearning course focused on Fraud and Chargebacks

    May 5, 2022

    The MAG's newest eLearning class is now in session! The Merchant Advisory Group is excited to officially introduce Merchant Payments 203: Navigating Fraud and Chargebacks. This eLearning course is designed to enable the learner to effectively detect and analyze fraud in their environments while optimizing chargeback responses in order to minimize loss.

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  • Membership Update

    Merchant Members Take Advantage of MAG’s Benefits and Resources
    Kari Hartley

    Merchant Members Take Advantage of MAG’s Benefits and Resources

    Apr 11, 2022

    Merchant Advisory Group merchant members have the advantage of accessing many of our benefits and resources. A summary of MAG membership levels and benefits is available in our Membership Brochure. We now offer two membership levels: All Access and Digital Access. MAG currently has over 170 merchant members enjoying these benefits.

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  • CEO Update

    What Central Bank Digital Currency (CBDC) could mean for merchants
    John Drechny

    What Central Bank Digital Currency (CBDC) could mean for merchants

    Mar 29, 2022

    Do you ever wonder why we still have paper money in a world that continues to become more digital? Maybe it is because of the anonymity or the cost associated with using financial institutions to store and transfer a dollar. It could also be that there is not a viable substitute in the market. For whatever reason, consumers still like cash. It is not only consumers who like cash, though; for the most part, so do merchants. Cash settles at par, meaning if someone pays you a dollar you receive the whole dollar. It is also settled instantaneously and once received it can be spent seconds later. In addition, cash is irrevocable. Once you receive it no one can take it back from you. You own it. Now imagine a world where this is all done digitally versus physically.

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  • Board Member Corner

    Spring Network Changes: Merchants, pull out your wallets
    Joe Vasterling

    Spring Network Changes: Merchants, pull out your wallets

    Mar 16, 2022

    Spring brings payment card networks’ rules changes. Networks communicate these changes to the acquirers, who then inform their merchants. This chain of events must happen in a matter of three to four months before the next round of changes come in the fall. This year, the impacts are more unique as the networks have delayed a number of fee increases due to the pandemic and they will implement them in April. The financial implications to the merchant community will be significant.

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  • Board Chair Update

    Payments…the “Pandemic Effect”
    Kathy Hanna

    Payments…the “Pandemic Effect”

    Dec 27, 2021

    Rewind twelve months and some aspects of life and business look very similar to the end of 2020, while other aspects have changed. We hear the continued urge to wear a mask, get vaccinated, and be aware of in-person and indoor gatherings. The Covid-19 virus, and its variations, created what I call the “pandemic effect.”

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  • International Perspective

    MAG Brings APAC Merchants Together
    Yash Yadav

    MAG Brings APAC Merchants Together

    Nov 8, 2021

    The Asia Pacific region is undergoing a payments transformation. MAG Asia-Pacific (APAC) Executive Director Yash Yadav shares her insight into what she believes are the top three challenges and tips for merchants on how to handle them.

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MAG MEMBER HIGHLIGHT

Communicating Payments Strategies and Insights to Executive Leadership

As payments professionals, we have a lot to offer our companies although we may deal with a perception that payments processing is mostly an expense that needs to be minimized. Whether we work in Treasury, Finance, IT, or Customer Excellence, payments provide invaluable insights into our businesses – much of which may be underutilized. By distributing a Payments Newsletter with timely insights to executive leadership you’ll be able to help drive profitable customer retention and acquisition strategies while building important relationships and an understanding of the value of efficient payment processing.

MAG SPONSOR HIGHLIGHT

Chargeback Gurus —  How to Get Chargebacks Reversed

Chargebacks can be a persistent problem for merchants, acting as a constant drain on their revenue unless they implement effective preventive measures. Unfortunately, no matter what merchants do, chargebacks will continue to roll in. There’s no way to prevent credit card fraud one hundred percent of the time or ensure that issuing banks never err when granting a chargeback to a cardholder.
The Merchant Advisory Group

Driving positive change and innovation in the payments industry that serves the merchants interest through collaboration, education, and advocacy.