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Innovate Now
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Eric O'Brien It Is Like Trying to Fit a Square Peg in a Round Hole: Today’s Commerce Adhering to Payment Industry Rules of the ‘90s
May 12, 2022Merchants respond to historic pandemic with innovative shopping experiences. It’s time the rest of the industry reacts responsibly.
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Education
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Leah Collins MAG Releases Merchant Payments 203, a new eLearning course focused on Fraud and Chargebacks
May 5, 2022The MAG's newest eLearning class is now in session! The Merchant Advisory Group is excited to officially introduce Merchant Payments 203: Navigating Fraud and Chargebacks. This eLearning course is designed to enable the learner to effectively detect and analyze fraud in their environments while optimizing chargeback responses in order to minimize loss.
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Membership Update
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Kari Hartley Merchant Members Take Advantage of MAG’s Benefits and Resources
Apr 11, 2022Merchant Advisory Group merchant members have the advantage of accessing many of our benefits and resources. A summary of MAG membership levels and benefits is available in our Membership Brochure. We now offer two membership levels: All Access and Digital Access. MAG currently has over 170 merchant members enjoying these benefits.
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CEO Update
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John Drechny What Central Bank Digital Currency (CBDC) could mean for merchants
Mar 29, 2022Do you ever wonder why we still have paper money in a world that continues to become more digital? Maybe it is because of the anonymity or the cost associated with using financial institutions to store and transfer a dollar. It could also be that there is not a viable substitute in the market. For whatever reason, consumers still like cash. It is not only consumers who like cash, though; for the most part, so do merchants. Cash settles at par, meaning if someone pays you a dollar you receive the whole dollar. It is also settled instantaneously and once received it can be spent seconds later. In addition, cash is irrevocable. Once you receive it no one can take it back from you. You own it. Now imagine a world where this is all done digitally versus physically.
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Payments Technology
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Steve Cole And I get paid to do this?
Mar 22, 2022Having just wrapped up 2022 Mid-Year Conference and Tech Forum and participating in my first conference from ‘behind the curtain,’ I couldn’t help but be amazed by the energy of the attendees and the enthusiasm of the MAG staff. It was obvious to me our members appreciate the value the MAG provides, and our sponsors value the opportunity to engage with the merchant community. The future of the MAG is certainly bright, and I feel fortunate to now be part of that future and the great MAG team.
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Board Member Corner
Joe Vasterling Spring Network Changes: Merchants, pull out your wallets
Mar 16, 2022Spring brings payment card networks’ rules changes. Networks communicate these changes to the acquirers, who then inform their merchants. This chain of events must happen in a matter of three to four months before the next round of changes come in the fall. This year, the impacts are more unique as the networks have delayed a number of fee increases due to the pandemic and they will implement them in April. The financial implications to the merchant community will be significant.
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Conference Update
Jennifer Mammele, Manager, Conferences and Events and Sophia Bush, Conference Planner MAG 2022 Mid-Year Conference and Tech Forum
Feb 25, 2022The MAG held the 2022 Mid-Year Conference and Tech Forum at the Hyatt Regency in Atlanta, GA, and virtually February 14-17. The successful event brought together merchants and industry partners, and speakers covered a range of timely payments topics.
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What's up in Washington
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Beth Provenzano Payments Policy: A look back at 2021 and high expectations for 2022
Jan 11, 2022Arguably the most exciting thing to happen in payments policy in 2021 was the Federal Reserve’s proposed rulemaking to clarify the debit routing provision of Regulation II to apply to all online transactions. Merchants have said for years that ALL debit transactions should have routing choice; however, they have faced many hurdles routing debit transactions in the ten years since the law was enacted.
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Evolution in Payments
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Laura Townsend The Joy of Gifts. A Gift of Joy?
Dec 30, 2021Holidays bring joy to many – including sellers as ‘tis the season’ for sales – traditionally a LOT of sales. One always popular gift is gift cards. Who hasn’t bought or received one during the holiday season, or throughout the year for that matter, to recognize other celebratory occasions? While many have joy in receiving these gifts, shouldn’t we all share that joy by selling those gifts? Let’s hear more.
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Board Chair Update
Kathy Hanna Payments…the “Pandemic Effect”
Dec 27, 2021Rewind twelve months and some aspects of life and business look very similar to the end of 2020, while other aspects have changed. We hear the continued urge to wear a mask, get vaccinated, and be aware of in-person and indoor gatherings. The Covid-19 virus, and its variations, created what I call the “pandemic effect.”
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International Perspective
Yash Yadav MAG Brings APAC Merchants Together
Nov 8, 2021The Asia Pacific region is undergoing a payments transformation. MAG Asia-Pacific (APAC) Executive Director Yash Yadav shares her insight into what she believes are the top three challenges and tips for merchants on how to handle them.
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MAG MEMBER HIGHLIGHT
Communicating Payments Strategies and Insights to Executive Leadership
MAG SPONSOR HIGHLIGHT
Ravelin — Why is refund abuse at an all-time high?
MAG INSIGHTS
View past newsletter articlesMEET OUR NEW MEMBERS
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- United Airlines
- Canadian Tire
- NEXCOM
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MEET OUR NEW SPONSORS
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We are Nuvei (TSX: NVEI and NVEI.U), the payment technology partner of thriving brands. We provide the intelligence and technology businesses need to succeed locally and globally, through one integration — propelling them further, faster. Uniting payment consulting and payment technology, we help businesses remove payment barriers, optimize operating costs and increase acceptance rates both locally and globally. We deliver all the solutions businesses need to provide a flawless payment experience. Wherever and however payments are made. But our edge doesn’t stop there. We have proven tools to help them sell more, convert more and extract more revenue out of each transaction. With the best merchant services out there, our goal is to empower businesses to make the world their local marketplace.
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JCB is a major global payment brand and a leading card issuer and acquire in Asia. As part of its international growth strategy, JCB has formed alliances with hundreds of leading banks and financial institutions globally to increase merchant coverage and cardmember base. JCB issues cards in 19 countries and regions, including Japan, China, South Korea and Taiwan. Our 140+ million cardmembers spend generously at approximately 37 million merchants’ locations and websites worldwide.
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TreviPay is a global financial technology company specializing in complete digitization of B2B payments through secure trade financing to drive enhanced customer loyalty. We support merchants by streamlining the purchasing experience and supporting increased customer interaction in B2B Commerce, facilitating $6 billion USD in transactions per year in 18 currencies for customers in more than 27 countries. To learn more about TreviPay, please visit TreviPay.com.
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Brought to you by Early Warning Services, LLC, an innovator in payment and risk management solutions, Zelle® makes it fast, safe, and easy for money to move. The Zelle Network® connects financial institutions of all sizes, enabling consumers and businesses to send fast digital payments to people and businesses they know and trust with a bank account in the U.S. Funds are available directly in bank accounts generally within minutes when the recipient is already enrolled with Zelle®. To learn more about Zelle® and its participating financial institutions, visit www.zellepay.com.