• Education

    Leveraging Merchant Payments 101 to standardize global payments education: A conversation with Brad Timbes, ExxonMobil
    Leah Collins

    Leveraging Merchant Payments 101 to standardize global payments education: A conversation with Brad Timbes, ExxonMobil

    Jul 30, 2021

    Onboarding is important because it acclimates employees to their role, the company's philosophies, and what the company has to offer. It also engages employees, creating workers that are committed to the company's success and helps retain new hires by making them feel like a member of the team.

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  • Innovate Now

    The Importance of Analyzing and Assessing Data
    Eric O'Brien

    The Importance of Analyzing and Assessing Data

    Jul 21, 2021

    As merchants payments acceptance evolves, data collection and analysis is becoming more critical than ever. Join the MAG’s efforts to educate merchants on payments data through our newest Community of Practice.

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  • Evolution in Payments

    Retail Trends – What Will Last?
    Laura Townsend

    Retail Trends – What Will Last?

    Jun 30, 2021

    Digital brings opportunities and challenges for retail. What are those trends and how will retail need to pivot or stay the course?

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  • CEO Update

    Making a difference and leaving a legacy
    John Drechny

    Making a difference and leaving a legacy

    Jun 21, 2021

    National Volunteer Week was April 18-24, which led me to reflect on the impact volunteers have made to our industry. While I wish I could cover everyone who has significantly contributed to the MAG and the industry, that would take a full novel. Maybe that could be my passion project once I retire; but for now, I will highlight a few people who have made a big difference in our industry.

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  • Membership Update

    MAG Benefits – Taking a closer look at the MAG’s Learning Center.
    Kari Hartley

    MAG Benefits – Taking a closer look at the MAG’s Learning Center.

    Jun 10, 2021

    MAG Merchant Members and Sponsors join the Merchant Advisory Group (MAG) for many different reasons. Payments education and resources, networking with industry peers, and staying on top of payments developments are among the top of the list for most. The value MAG provides in these areas is likely the reason MAG enjoys high membership and sponsorship retention year after year.

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  • Conference Update

    Flexibility is the Name of the Game for the MAG 2021 Annual Conference and Tech Forum
    Andrea Rouse

    Flexibility is the Name of the Game for the MAG 2021 Annual Conference and Tech Forum

    Jun 4, 2021

    As the world takes steps to return to normal, the MAG is doing its part as well! We are offering our upcoming 2021 MAG Annual Conference and Tech Forum in multiple formats to reach as many payments professionals as possible and allow everyone to attend in the way that is most convenient for them.

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  • International Perspective

    The Payments Journey Starts with the Consumer
    Jonathon Gould

    The Payments Journey Starts with the Consumer

    May 6, 2021

    The speed of change we are witnessing around the world has never been greater or more exciting. It is taking place in every region of the globe and in every industry—with the Asia Pacific region and payments being no exception. The many advances that are occurring on what seems a daily basis are delivering previously unthinkable flexibility and speed across all borders. At Discover® Global Network, we see the opportunities and recognize the challenges. We know the most important work we do is to strive to meet our customers’ needs and protect their security while ensuring seamless payment experiences throughout the world.

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  • What's up in Washington

    How does payments policy fit into the 2021 agenda?
    Beth Provenzano

    How does payments policy fit into the 2021 agenda?

    Apr 23, 2021

    I was on a conference call recently when I realized I have advocated on payments policy for retailers in various roles for a decade as of this April. Time flies when you’re having fun, right?

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  • Board Member Corner

    Engage with the MAG to Drive Positive Change in Payments This Year!
    John Aglialoro

    Engage with the MAG to Drive Positive Change in Payments This Year!

    Mar 5, 2021

    I am honored to write to you today as one of the newest MAG board members. As we move into 2021, we have reason to be hopeful for a brighter tomorrow, as well as excited to be part of a payments industry that is advancing at an even faster pace into the 21st century.

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  • Board Chair Update

    MAG 2020 Year-in-Review
    Kathy Hanna

    MAG 2020 Year-in-Review

    Dec 9, 2020

    The date was February 11th, MAG was having the opening session of the Mid-Year Conference in Atlanta, Georgia, with hundreds of payment professionals gathered to network and learn about payment services, trends and initiatives that impact merchants’ customers and bottom line.

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  • Payments Technology

    CISO Fireside Chat “A View from the Hot Seat”
    Kacie Paine

    CISO Fireside Chat “A View from the Hot Seat”

    Sep 2, 2020

    Cybersecurity is more important than ever as people shift their behaviors in light of COVID. Several CISOs from merchant member companies will join Mastercard CISO Ron Green during MAG’s virtual Tech Forum on October 14 to discuss what keeps them up at night and how they address emerging security threats across their businesses.

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MAG MEMBER HIGHLIGHT

Why Microsoft Values the MAG

Microsoft has invested in payments capabilities over the last decade to be able to meet our customers where they want to pay and optimize around the same. During that time, the world of payments has evolved and become much more intricate with an array of options with uncertain returns. Determining what to do and what not to do has become more art than science and we have leveraged the forums and connections made at the MAG to help us decipher how to maneuver in the payments sphere and how to capitalize on emerging and prevailing trends.

MAG SPONSOR HIGHLIGHT

Rick Oxenhandler, Partner, Oliver Wyman —  Becoming frenemies with delivery super apps

COVID-19 has fundamentally changed our lives, in many ways permanently. One of the profound changes we are seeing is in the way consumers purchase goods and services: increasingly the store is delivered to the customer rather than the other way around.

Mobile Payments Conference (MPC): The Digital Commerce Event

Join MPC from August 17 - 19, 2021 to hear industry experts speak about the latest technology trends and share insights into the future for the digital commerce industry.

 

The Merchant Advisory Group

Driving positive change and innovation in the payments industry that serves the merchants interest through collaboration, education, and advocacy.