Payments Technology

Engagement Payments Technology

Building relationships within the tech community

The MAG offers the payments tech community an opportunity for ongoing networking, learning, and engagement through participation in MAG committees, communities, webinars, and in-person events. Discuss shared challenges such as modernizing payments platforms, optimizing payments processes, combating fraud, and increasing data security. The technology community brings together viewpoints across the top merchants in the country, leading technology providers, and industry experts.

 

Highlights

2025 Q1 Payments Technology Industry Engagement Report

NEW! 2025 Q1 Payments Technology Industry Engagement Report

MAG Insights: 2024 W3C TPAC Recap

MAG Insights: 2024 W3C TPAC Recap

The World Wide Web Consortium (W3C) held its annual TPAC conference the week of September 23, 2024, coinciding with the 30th anniversary of the Consortium...
Enterprise Payment Evolution: Strategies for Global Growth_1-21-25 Business & Tech

Enterprise Payment Evolution: Strategies for Global Growth_1-21-25

Explore the trends redefining how businesses manage payments. This session will cover strategies enterprises can use to grow their business...

Adopting and Implementing Payment Account Reference (PAR)

Adopting and Implementing Payment Account Reference (PAR)

Payment Account Reference (PAR) is a unique identifier, a 29-character non-financial reference value, associated with the primary account number (PAN)...

 

 

Resources

The following resources are available to MAG members only

Events

Tech Forum

The MAG Tech Forum is aligned with the MAG bi-annual conference, offering education and networking opportunities for payments IT professionals. As payments technology evolves, the MAG Tech Forum connects payments technology experts and leading providers to explore innovative applications of these advancements.

The MAG Tech Forum aims to foster collaboration, provide tech-focused knowledge, and build relationships between merchants, their payments IT and business teams, and technology providers.

 

Tech-focused payment content:

  • Fintech
  • IOT payments
  • Architecture
  • Blockchain
  • Analytics
  • Agile
  • Artificial Intelligence
  • Machine learning
  • Gateways
  • Data Science
  • Fraud Mitigation
  • Biometrics
  • Orchestration Layers
  • POS Hardware

Top 5 reasons to attend the Tech Forum

Connect with IT professionals at the Tech Forum and payments professionals at the MAG conference events representing over 150 of the largest U.S. merchants which account for over $4.8 trillion in annual sales across physical and digital commerce.
Create new business connections with Tech Forum and MAG merchant member attendees from every vertical (eCommerce, Airlines, Department Stores, Mass Merchant, Grocery, Hospitality, Hotels Petroleum/Convenience Stores, Small Ticket/Restaurants).

Presentations are available on current industry topics that your business peers across the retail community are grappling with in their companies. Join the strategic discussions and learn best practices for today’s rapidly changing payments environment.

Access to industry experts who provide the latest insights and innovative uses of new payment technologies twice a year through panel and keynote sessions, as well as within the exhibit halls at in-person events.

Beyond the in-person meetings twice a year, participate in the MAG webinar series, online learning, MAG committees, and Community of Practice (COP) efforts offered throughout the year. Want to get even more involved? Be a panelist at one of our upcoming events and share your perspective with fellow merchants.

Tech Forum Sponsorship

Tech Forum Sponsorship offers the opportunity to network and engage with the top retailers in the country. Conferences and webinar sessions are designed for IT professionals to provide attendees with the latest insights needed to understand and use new and emerging technologies in payments.

The Tech Forum Executive Advisory Council along with the support of Tech Forum sponsors will influence the payments technology topics relevant to the membership and included in these Tech Forum sessions. The sessions will discuss how these payments technologies can play a role in creating a more frictionless payments experience for consumers as well as supporting merchants delivering value added services as part of overall commerce.

Tech Forum Sponsor Benefits

Present content as a Tech Forum speaker. Presenters will be selected among Tech Forum sponsors with preference granted to Contributing Sponsors.
Increase brand awareness and visibility with key decision makers through speaking opportunities, conference signage and recognition prior and during event.
Extend your visibility with a complimentary exhibit booth.
Connect with IT professionals at the Tech Forum and payments professionals at the MAG conference events representing over 150 of the largest U.S. merchants which account for over $3.4 trillion in annual sales across physical & digital commerce.

Create new business connections with Tech Forum and MAG merchant member attendees from every vertical (eCommerce, Mass Merchant, Petroleum/Convenience Stores and Small Ticket/Restaurant).

Thank you Tech Forum Sponsors

Sponsors

Meet our Tech Forum Sponsors 

Accept payments across all sales channels
Let your shoppers use their preferred payment types, via a personalized checkout experience, online, in app, or in store, no matter where in the world they are.

Provide the world’s best customer experience every day. Become essential to our customers by providing differentiated products and services to help them achieve their aspirations. We deliver an unparalleled standard of excellence in everything we do, staying focused on the biggest opportunities to be meaningful to our customers. From our innovative products to our world-class customer service, our customers expect the best—and our teams are proud to deliver it.

Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 66 million consumer and small business clients with approximately 4,300 retail financial centers, including approximately 3,000 lending centers, 2,700 financial centers with a Consumer Investment Financial Solutions Advisor and approximately 2,100 business centers; approximately 16,900 ATMs; and award-winning digital banking with approximately 39 million active users, including approximately 30 million mobile users. Bank of America is a global leader in wealth management, corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to approximately 3 million small business owners through a suite of innovative, easy-to-use online products and services. The company serves clients through operations across the United States, its territories and approximately 35 countries. Bank of America Corporation stock (NYSE: BAC) is listed on the New York Stock Exchange.
Deloitte is a global, full-service management consultancy and systems integrator with a focus on helping clients across all industries manage business and technical change that impacts payments.
Products Designed with You in Mind
We provide banking and credit products that help people achieve their goals–from establishing good credit, to paying for a college education to consolidating debt. In payments, our networks connect banks, cardmembers and merchants around the world with innovative commerce solutions.

Decisions in real-time for a seamless customer experience 
Forter's integrated fraud prevention platform combines predictive fraud research and modeling, merchant input, and our global merchant network, so you can focus on growing your business without worry.

From smart terminals to a cloud-based payments platform and end-to-end terminal management, our innovations are designed to help you succeed in the payments acceptance ecosystem.

IXOPay, A TokenEx Company is a cloud tokenization and payment optimization provider committed to helping organizations safely and compliantly process and transmit sensitive data. Its industry-leading solution for data protection can secure and desensitize any structured data element to reduce risk, streamline operations, and enable critical business processes. For more information, visit tokenex.com.
J.P. Morgan provides merchant services that can help clients manage costs, drive sales, better navigate the omnichannel payment landscape, and enhance cash flow and the management of receivables. Simplified payments improve sales conversion rates, lessen shopping-cart abandonment, lead to repeat sales and increase customers loyalty. That means sustained growth and greater market share for you.


Kount, an Equifax Company, delivers real-time fraud prevention and account protection to enable personalized customer experiences for more than 9,000 leading brands and payment providers. Linked by award-winning AI, Kount’s Identity Trust Global Network analyzes signals from 32 billion annual interactions to personalize user experiences across the spectrum of trust — from ensuring frictionless experiences to blocking fraud. Quick and accurate identity trust decisions deliver safe payment, account creation, and login events while reducing digital fraud, chargebacks, false positives, and manual reviews.

Mastercard: Unlocking potential
We reshape the digital economy so everyone — individuals, financial institutions, governments and businesses — can realize their ambitions.

Get there faster
The diverse tech industry cuts across, software vendors, IT services providers, hardware makers, and internet- services providers. At Oliver Wyman we combine deep understanding of technology and business of technologies to serve large and small Tech players select their growth bets and get organized to realize them. We help clients define and build winning technology propositions, optimize operations and pricing, organize commercial teams,  and execute growth strategies. We also help  investors navigate the tech space to identify, acquire, and transform promising assets to realize their full value.

A single unified back-office platform that enables teams to track, manage & account for every transaction ensuring revenue assurance across payments, finance, and accounting operations.

The Safer, Easier Way to Pay.
At PayPal, we put people at the center of everything we do. PayPal is a global service that moves the payment amount from your financial institution to the merchant without sharing your financial information.

At PaytestLab, our mission is to set the industry standard and become the global leader in the field of automated payment testing. We are driven by a passion for innovation and excellence, committed to redefining the way businesses and industries ensure the efficiency and security of their payment systems. By aspiring to set the industry standard, we pledge to be pioneers in our field, continuously pushing the boundaries of what's possible. Our goal is to provide cutting-edge solutions that not only meet current needs but also anticipate future challenges, helping our clients stay ahead of the curve.

The PaytestLab suite of products are designed to enhance and automate testing processes within the EFTPOS terminal industry. We offer versatile solutions to simplify testing procedures and streamline quality assurance efforts. These tools serve as powerful companions for payment testing, enabling efficient transaction flow and reducing the reliance on physical test tools. Whether used on-premises or via a cloud platform, we provide the flexibility to test payment terminals effectively, accommodating both contact and contactless cards to streamline the overall testing process.
Redefining the Customer Journey. Anywhere. Any way. AnyPAY.
The digital future of commerce travels through the sweet spot of our heritage. Personalized, flexible and innovative journeys happen because we provide secure digital connections, cloud-based services, global market insights, best-in-class hardware and standard-setting global and local payment expertise. Verifone is omnipresent in omnichannel – no matter where you are in the world, no matter where you are with your customer journey. We revolutionize commerce. We make it happen. Simply. Everywhere. Consumers want personalized experiences that let them shop where they want, how they want, when they want – on a digital device or in a store. We make it simple for brands to create their customer journeys through software applications we engineer with business needs and consumer lifestyles in mind. We make it possible by connecting merchants to our cloud-based suite of services that delight consumers and unleash business insights – key steps for developing newly imagined customer experiences.

VGS is the world's leader in payment tokenization.  Large banks, aspiring fintechs, and growing merchants embed our universal token vault into their technology stack to manage the complexities of payment data tokenization across processors and networks, open banking, card issuance, omnichannel loyalty, PCI compliance, payment orchestration, and more.  We empower our clients and partners by tokenizing sensitive payment data, limiting compliance scope, and consolidating payments to unlock revenue and business opportunities. 

Worldpay from FIS® (NYSE:FIS) payment processing solutions allow businesses to take, make and manage payments seamlessly across channels, geographies and industries. Over 1M+ merchants globally utilize Worldpay, enabling them to accept 300+ payment methods across mobile, online and in-store transactions. Offering industry-leading scale and an unmatched integrated technology platform, Worldpay solutions help businesses unlock new opportunities, manage payment processing more efficiently and deliver an exceptional omni-commerce customer experience. To learn more, visit www.worldpay.com.

Tech Exec Advisors

  • Virender Bhandari
    Hughes Network Systems, LLC
    Advisory Engineer
  • Janeth Falcon
    Circle K
    VP North America Technology
  • Jamie Henry
    Walmart
    Vice President Finance, Emerging Payments
  • Sorin Hilgen
    EG America LLC
    CIO
  • Prasuna Kolachina
    Delta Airlines
    Managing Director, IT
  • John Laffoon
    The Home Depot
    Distinguished Engineer - Payments IT
  • Fanny Miner
    Best Buy
    Director of Payments, Product Management
  • Carrie Morris
    Canadian Tire
    Associate Vice-President, Technology Delivery Payments and Processing
  • Kothai Senthil
    Albertsons Companies, Inc.
    VP, Head of Payments
  • Suguna Subramanian
    Walmart
    VP Payments and Fraud
  • Jonathan Turboer
    Ford Motor Credit
    Head of Payments, North America

Allies and Partnerships

The MAG engages with several organizations that develop, maintain, and influence the standards and specifications that underpin the payments ecosystem. Once published, how they are implemented by different payments stakeholders can have a profound impact on the operations and the regulatory and network compliance of merchants. In this section, we highlight topics that may be of significant interest to merchants.

CURRENT UPDATES

W3C/FIDO Alliance

W3C: An international public-interest non-profit organization that develops standards and guidelines to help everyone build a web-based on the principles of accessibility, internationalization, privacy, and security. FIDO: An open industry association with a focused mission: reduce the world’s reliance on passwords.


The W3C Web Authentication (WebAuthn) standard was developed in coordination with the FIDO Alliance and is a core component of the FIDO2 Project along with FIDO’s Client to Authenticator Protocol (CTAP specification).

  • The charter for the Web Payments Working Group (WPWG) is being revised in response to recent phenomena and changes to the Web payments ecosystem, including regulatory requirements that impact payments, growing eCommerce fraud and new kinds of fraud and scams, market expectation of lower friction during checkout to reduce abandonment, and evolving user expectations regarding biometrics on mobile devices. The revised charter includes tentative new deliverables for a Facilitated Payment link type in HTML API and a placeholder for work on a payments profile within the digital credentials ecosystem in the case the community requests that this group standardize such a profile.
X9/ISO

X9: An open body that develops and maintains voluntary consensus standards for the U.S. financial services industry. ISO: A network of national standards bodies that develops and publishes international standards on everything from screw threads to quantum key distribution.


X9 represents the United States on two ISO technical committees related to financial services and their subcommittees.

  • Launched Financial Public Key Infrastructure (PKI) solution with Digicert.
  • X9 Board discussed a new work item around Medicare Advantage food purchase cards, where there is currently no standardization.
USPF/IAF

USPF: A cross-industry body that enables open exchange of expertise and information to solve problems and help realize innovations that make payments more efficient, simple, and secure. IAF: A cross-industry body dedicated to the development, advancement, and adoption of secure identity technologies, including physical and logical access.


Both organizations operate within the Secure Technology Alliance, an association that encompasses all aspects of secure digital technologies.

  • USPF working committees are in the process of finalizing three new resources: a white paper that will showcase test automation’s role in streamlining payment acceptance, the first installment in a mini-series brief centered around EMV 3-D Secure, and a white paper that focuses on sharing best practices for mobile and touchless payments.
EMVCo

A global technical body that creates and manages the EMV® Specifications to enable interoperable and secure card-based payments.

  • EMVCo held a Technical Meeting on April 7. In addition to an associate presentation from Australia on SRC that highlighted some challenges in that market, including co-badged cards displaying twice in the card list and routing issues when passkeys are used, a number of the working groups and task forces provided updates. The 3DS WG released the second phase of the 3DS whitepaper that addressed several topics, including 3DS Requestor Initiated (3RI) transactions, delegated authentication, and decoupled authentication. The EV Open Payments TF is evaluating the two solutions (chip-based and SRC-based) across the EV ecosystem.
FDX

The Financial Data Exchange (FDX) is a non-profit industry standards body operating in the U.S. and Canada dedicated to unifying the financial services ecosystem around a common, interoperable, and royalty-free technical standard for user-permissioned financial data sharing.

  • The FDX Global Summit was held April 21-24. The agenda featured over 40 sessions covering a range of topics, from legal issues in open banking to technical subjects such as the GraphQL query language. Currently, merchants make up a very small percentage of the FDX membership, but FDX leadership recognizes that more merchant representation would be valuable.
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The Merchant Advisory Group

Driving positive change and innovation in the payments industry that serves the merchants interest through collaboration, education, and advocacy.