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Thank you!
Thank you for attending MAG Payments Summit London 26
The MAG London Summit brought together merchants, policymakers, service providers and industry experts to explore the regulatory, commercial, and technological trends impacting payments today and what’s coming next. Expect practical, merchant-led conversations designed to align with real business priorities, alongside opportunities to engage with leading solution providers in our exhibition space.
MAG conferences offer a unique experience, attracting payments professionals as well as those with organizational responsibilities that include payments and related matters.
- Merchant-Only sessions
- Small Group Discussions around initiatives that directly affect your interests within the payments sector.
- Timely educational sessions and networking opportunities in an intimate setting
REGISTRATION ROSTER
DOWNLOAD LISTMAG Payments Summit London Agenda
Last updated on Thursday, June 4, 2026. All times are in BST
Agenda Key
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In Person
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Virtual
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Livestream
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Rebroadcast
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Merchant Only Session
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Breakfast
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Summit Welcome/Kick-off
Description
Session description coming soon! -
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Delivering Payments Solutions with Agentic Commerce Experiences
Moderators
Dejan Rikic, Playstation
Presenters
Olaseni Alabede, Visa
Reshmi Suresh, WorldPay
Nicole Olbe, Adyen
Matias Undurraga, AWS
Description
Expert panellists explore the quickly evolving landscape of agentic commerce. Learn about the ecosystem and how businesses can succeed in our new world of AI-powered commerce. -
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FX: From Pain to Profit
Presenters
Marcus Lang, Worldpay
Description
Cross border payments grows every year, but so do the hidden FX costs quietly eating into your margins. Exchange rate markups, rising volatility and unexpected losses on refunds add up fast. And if you don’t know who’s paying the price, it’s probably you. This session exposes the real cost of FX to your business. Pinpoint where FX leakage hides in your payments flows, how it damages customer experience, and why unmanaged FX has become one of the fastest-growing drains on profits. See how market volatility silently erodes profits through real-world scenarios. Walk away with practical strategies to regain control, stabilise your exposure and shield your business from unpredictable currency swings. -
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Break and Exhibit Time
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Agentic Commerce: Managing Risk, Fraud and Compliance in Autonomous Retail
Presenters
Anil Raina, Aurus
Rishi Soni, Aurus
Nigel Stone, Aurus
Description
Agentic commerce marks a major shift in retail, where intelligent AI agents act on behalf of customers and businesses to discover products, negotiate prices, place orders, manage subscriptions, and resolve issues with minimal human involvement. As these autonomous systems begin making real purchasing decisions and interact directly with payments, logistics, and customer data, they introduce a new class of operational, financial, and regulatory risks that retailers can no longer afford to ignore. Through real-world scenarios and emerging use cases, this session highlights where the biggest risks are likely to appear first: automated checkout, dynamic pricing, personalised promotions, and agent-to-agent negotiations between retailers and marketplaces. Get a clearer understanding of how to balance innovation with responsibility, prepare for autonomous retail become more secure, transparent, and resilient. -
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Beyond Omnichannel: Orchestrating the Era of ‘Everywhere Payments'
Presenters
Mark Ronayne, Juspay
Description
The traditional boundaries between eCommerce, physical retail, and mobile commerce are dissolving. While many enterprise merchants have solved for basic "omnichannel" flows like Buy Online, Pick Up In Store and Buy Online, Return In Store, the underlying infrastructure remains a patchwork of legacy gateways and siloed data. We are now entering the era of ‘Everywhere Payments,’ whether through AI-initiated transactions, IoT-enabled environments or invisible checkouts, the “Point of Sale” is now wherever the customer happens to be. Join us to explore how leading merchants are leveraging orchestration to support complex new modalities, route transactions intelligently across global ecosystems, and capture unified data that fuels the next generation of customer engagement. -
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Networking Lunch
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Taking Payments Further: Turning Your Payments Stack into a Growth Engine
Presenters
Chris Matthews, Pret
Ben Eckley, FreedomPay
Paul Prodrick, Verifone
Description
Payments aren’t just about processing transactions anymore; they’re becoming a strategic lever for growth, control, and competitive advantage. We break down how the payments landscape is shifting from rigid, bundled systems to more flexible, intelligent infrastructure and what that means for merchants looking to scale, adapt, and stay ahead. With a mix of industry perspective and real-world merchant insight, unpack how leading organisations are rethinking their payments strategy to drive better performance across finance, operations, engineering, and customer experience. Join us to see how taking payments further can help you move faster, operate smarter, and stay firmly in control, no matter what comes next. -
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Global Payment Networks and Payment Ecosystem Upgrade in the AI Era
Presenters
James Yang, UnionPay
Sam Langsford, Ingka Group (IKEA Retail)
Description
For decades, global payments networks have served as the neutral "plumbing" for commerce — reliable, secure, but invisible. Today, as we enter the era of Generative AI and Agentic Commerce, the very definition of a "transaction" is changing. The customer is no longer just a human; it could be an AI agent booking a hotel, a smart car paying for its own charging, or a cross-border tourist expecting a seamless experience. UnionPay International will unveil how the global payments network is undergoing a radical transformation, moving from a passive "connector" to an active "growth partner" for merchants. -
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Chaos to Clarity: Autonomous Finance Operations to maximize Revenue and accelerate Financial Close
Presenters
Nilesh Desai, Optimus Fintech
Alex Grant, Arrive
Description
Finance and payments leaders face a complex reality with multiple acquirers, PSPs, wallets, fee structures, settlement timelines, and disconnected data systems. The result is revenue leakage, hidden fees, delayed settlements, operational blind spots, and a slower financial close. In this session, we share how a leading UK merchant transformed payments operations from a reactive cost centre into an autonomous, intelligence-led control function. The discussion spotlights how agentic AI-powered data fusion created a unified transaction intelligence layer for the client across gateways, banks, processors, ERP, and accounting systems, giving finance teams complete visibility into every payments event and every penny in motion. This is a practical transformation story for merchant finance leaders looking to move beyond dashboards and manual workflows towards an AI-powered autonomous finance operations model. -
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Break and Exhibit Time
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Optimal Isn’t What It Used to Be
Presenters
Jordan Copple, CMSPI
Sachin Amin, McDonalds
Description
With a wave of new payment fees introduced this year, and many more in recent years, the definition of “optimal” is evolving fast. This session explores how to navigate this growing complexity, including:- Key payments fee changes and recent updates to be aware of
- How shifting fee structures are redefining what “optimal” really means
- The full range of cost drivers, from tokens and FX to scheme fees, AI, and routing
- How to balance payment method choice when calculating the true optimal position
Join our experts to gain clarity on how to make smarter, more informed payments decisions in today’s fee-heavy environment. -
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The Next Generation of Loyalty: Powered by Biometric Identity
Presenters
Andres Castillo, Verifone
Description
Loyalty programs are everywhere. True loyalty engagement is not. Most merchants invest heavily in apps, rewards, and personalisation engines, yet participation still depends on customers opening apps, scanning codes or remembering credentials. Friction at checkout remains the biggest barrier to loyalty activation. This session explores how biometric identity removes that friction entirely. Hear lessons from live deployments where biometric recognition has reduced transaction times by up to 30% while increasing repeat-visit convenience and reward engagement. More importantly, we will examine how removing loyalty friction changes customer behaviour. When loyalty becomes invisible and automatic, participation increases naturally. -
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Networking Reception
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Merchant Only Session
Summit Sponsors and Exhibitors
Sponsorship Value
As a MAG exhibitor and/or Conference sponsor, merchants will:
- Recognize your company brand, products, and services
- See you as a supporter and partner in the payments community
- View your company as a relevant solution to current or future payments needs
REMINDER: You must be a current MAG Europe Annual Sponsor in good standing to be a MAG Payments Summit sponsor. View the MAG Europe Annual Sponsor Listing.
Speakers
Thank you for being a valued MAG partner and agreeing to share your expertise and insights with our summit attendees.
