Driving positive change and innovation in the payments industry

        Collaboration

        • Engages with other prominent merchant trade associations in order to enhance and leverage the merchants’ voice in payments issues.
        • Attends most of the largest payments industry and network-hosted events and often is the sole representative of the merchant voice.
        • Participates in a variety of meetings sponsored by regional Federal Reserve Banks, and is a member of the Fed's Mobile Payments Industry Workgroup.

        Education

        • Provides educational sessions at our Annual and Mid-Year Conferences.
        • Produces educational materials to help payments professionals at differing levels of expertise including Merchant Readiness Guides, Best Practices, and Quick Reference Guides.
        • Supplies the MAG Learning Center (MLC) with webinar recordings, conference session presentations, session recordings, industry publications, member surveys, best practices, and additional tools to help you educate new employees and manage your department.

        Advocacy

        • Vigorously pursues merchant objectives regarding payments issues of importance, including improving the customer payment experience, lowering the high cost of payment acceptance, reducing payment fraud, ensuring a fair and competitive payments landscape for in-person and digital payments, educating stakeholders on the need for open standards and pressing for meaningful representation in decision-making payments forums.
        • Seeks out opportunities to represent its members at payments industry events and in the trade press and actively collaborates with other merchant trade associations, acting as a resource for subject matter expertise on payments matters.
        • Promotes a fair and equitable payments system that best serves the needs of U.S. consumers and to ensure merchant choice in payments services is not infringed upon by any stakeholder in the payments chain to Congress and federal agencies.

        MAG Engagement

        • Engages with other prominent merchant trade associations in order to enhance and leverage the merchants’ voice in payments issues.
        • Attends most of the largest payments industry and network-hosted events and often is the sole representative of the merchant voice.
        • Participates in a variety of meetings sponsored by regional Federal Reserve Banks, and is a member of the Fed's Mobile Payments Industry Workgroup.

        Testimonials

        “Three years ago I decided to accept a new role at Lowe’s involving credit card acceptance and reconciliation and having no previous experience in the industry I felt totally lost. Since that time the MAG has provided the background I needed to understand the complexities of credit card processing as well as best practices for interchange management and credit card chargebacks. In addition the ability to meet and brainstorm with other merchants on credit card issues has been invaluable. Thanks to the Merchant Advisory Group for providing these opportunities!”
        Sherry B. Macy, Director, Payment Card Operations Lowe's Companies, Inc.
         

        The Merchant Advisory Group (MAG) was founded in 2008 by a small visionary group of merchants in the payments field dedicated to driving positive change in payments through multi-stakeholder collaboration. The MAG represents 165 of the largest U.S. merchants which account for over $4.8 Trillion in annual sales at over 580,000 locations across the U.S. and online. Roughly $3.5 Trillion of those sales and over 100 Billion card payments are electronic which represents approximately 62%* of total U.S. card volume. MAG members employ over 14 million associates.

        *Source of Total U.S. card volumes:  Federal Reserve Payments Study 2019

        The Merchant Advisory Group

        Driving positive change and innovation in the payments industry that serves the merchants interest through collaboration, education, and advocacy.