Thank you for attending the 2023 Annual Conference

The MAG 2023 Annual Conference and Tech Forum brought together key stakeholders in the payments ecosystem and focused on the latest in payments technology. 

MAG conferences offer a unique experience, attracting payments professionals as well as those with organizational responsibilities that include payments and related matters.

Benefits of attending a MAG conference

  • Two and a half days of pure payments knowledge with the best in the industry. the Merchant-Only session is something you do not want to miss!
  • Superior Networking - Connect with the top acquirers and networks as well as senior-level payments executives from the top merchants.
  • Merchant-Only Special Interest Group (SIG) Roundtable discussions.
  • Timely educational sessions and networking opportunities in an intimate setting that attendees have come to value - a value that impacts your company.

Tech Forum

The Tech Forum is designed specifically for payments IT professionals to learn and network among merchant technology professionals and leading technology providers focused on innovative uses of new payments technologies. Technologies in payments continues to evolve at a rapid pace. The Tech Forum provides attendees with the latest insights necessary to understand and use these new and emerging technologies in payments.


Tech Forum

The MAG Tech Forum is aligned with the MAG bi-annual conferences and designed specifically for payment IT professionals. Technologies in payments continue to evolve at a rapid pace. The Tech Forum provides education and networking opportunities among merchant technology professionals and leading technology providers focused on innovative uses of new payment technologies.

The objectives of the Tech Forum event alongside our MAG conferences are to foster collaboration, provide tech-focused knowledge, and build relationships across merchants, their payments IT and business teams, and technology-focused sponsors. This collaboration and networking further support the MAG's Payments Technology goal of influencing the technologies used in the payments ecosystem to better align with the needs of the merchant community.

Connect with IT professionals at the Tech Forum and payments professionals at the MAG conference events representing over 150 of the largest U.S. merchants which account for over $4.8 trillion in annual sales across physical and digital commerce.
Create new business connections with Tech Forum and MAG merchant member attendees from every vertical (eCommerce, Airlines, Department Stores, Mass Merchant, Grocery, Hospitality, Hotels Petroleum/Convenience Stores, Small Ticket/Restaurants).

Presentations are available on current industry topics that your business peers across the retail community are grappling with in their companies. Join the strategic discussions and learn best practices for today’s rapidly changing payments environment.

Access to industry experts who provide the latest insights and innovative uses of new payment technologies twice a year through panel and keynote sessions, as well as within the exhibit halls at in-person events.

Beyond the in-person meetings twice a year, participate in the MAG webinar series, online learning, MAG committees, and Community of Practice (COP) efforts offered throughout the year. Want to get even more involved? Be a panelist at one of our upcoming events and share your perspective with fellow merchants.


Annual Conference and Tech Forum Agenda

Last updated on Friday, December 22, 2023. All times are in Eastern Daylight Time

Agenda Key

  • In Person

  • Virtual

  • Livestream

  • Rebroadcast

  • Merchant Only Session

Filter agenda by:

  • All

    Registration Hours

  • All

    Networking Reception Sponsored by American Express

**To better inform attendees the technical depth of Tech Forum sessions, we are using the following identification conventions and descriptions:

  • 100 Level:  These sessions will tend to have content that appeals to a more diverse audience.
  • 200 Level:  These sessions will tend to have content that appeals to a more technical audience.

Agenda Key

  • Merchant Only Session

  • Conference Sponsors and Exhibitors

    Sponsorship Value

    As a MAG exhibitor and/or Conference sponsor, merchants will:

    • Recognize your company brand, products, and services
    • See you as a supporter and partner in the payments community
    • View your company as a relevant solution to current or future payment needs

    REMINDER: You must be a current MAG Annual Sponsor in good standing to be an Annual Conference and/or Tech Forum Conference sponsor. View the MAG Annual Sponsor Listing here. 

    Learn More


    Thank for you being a valued MAG partner and agreeing to share your expertise and insights with our conference attendees. 


    2023 Annual Conference and Tech Forum Sponsors

    Annual Conference Sponsors

    Annual Conference General Session Recordings

    Select sessions are now available on the MAG Learning Center*

    * Log in to the MAG Learning Center using your MAG login credentials to view presentations. Please contact the MAG if you need assistance with your credentials.

    Please note, access to recordings is based on your MAG account membership and/or sponsorship type. 

    SIG Reports

    SIG documents are proprietary and confidential.

    These documents are for the MAG members only and must not be circulated outside of the MAG Membership.

    (Login Required)

    The Merchant Advisory Group

    Driving positive change and innovation in the payments industry that serves the merchants interest through collaboration, education, and advocacy.