Thank you for attending the 2020 Asia Virtual Connect

The MAG 2020 Asia Virtual Connect was held virtually on November 18th. This half-day virtual payments education event brought together key stakeholders in the APAC region and connected merchants and sponsors with education focused on payments hot topics. Payment topics included EMV 3DS, the challenge with Approval Rates, and emerging Alternative Payments. A merchant-only roundtable was also held, giving merchants the opportunity in a closed environment to chat with their peers about what keeps them up at night.


Event Date & Time:

  • SINGAPORE STANDARD TIME (SGT): Wednesday, Nov. 18 from 12:00 p.m. - 4:00 p.m.
  • CENTRAL STANDARD TIME (CST): Tuesday, Nov. 17 from 10:00 p.m.  – Wed. Nov. 18 - 2:00 a.m.

SESSION HIGHLIGHT! MERCHANT-ONLY ROUNDTABLE

This Merchant-Only Roundtable is an opportunity in a no-pressure environment for an open and honest chat with your peers about what keeps you up at night. Share your frustration with the current state of the payments ecosystem and collectively share with other merchants on where you feel improvements need to be made.

Virtual Connect Event Details

 

Virtual Connect Sessions:

  • EMV® 3DS – THE CURRENT STATE 
  • IMPROVING APPROVALS
  • ALTERNATIVE PAYMENTS – What’s Hot in 2020
  • MERCHANT-ONLY ROUNDTABLE

Platform: GoToWebinar

MAG will send a confirmation email that includes your virtual event login details once registration is completed.

STAY IN THE KNOW

Interested in staying up to date on Asia event communications? Complete the form below to be added to the distribution list.

 

Attendance Benefits

MAG 2020 Asia Virtual Connect brings together merchants from all different verticals to collaborate and share knowledge on payments hot topics in the APAC region. Connect with your merchant counterparts and service providers to move your business forward and solve real-world problems you’re facing in payments acceptance.

Presentations will cover current industry topics that impact the APAC region.  Attend this event to discuss strategies and business practices in today’s rapidly changing payments environment.

Industry experts will provide the latest insights on 3DS 2.0, Improving Approvals and Alternative Payments-What’s Hot in 2020 through panel sessions. A Merchant Only Roundtable will also be offered where merchants can openly chat with peers and share experiences on how to improve the payment experience.

 

Agenda

John Drechny, CEO, MAG

The EMV® 3DS Specification is in various stages of deployment around the world. The most recent specification was designed to reduce the friction in the checkout by increasing the data required in the authorization process. With the increase in data, new AI models can be built to reduce the number of escalated verifications needed by the consumer. But how has it been working and where is it fully deployed? Come listen to our panel of experts talk about the current implementations from the view of a merchant, network, acquirer and specification body.

Presenters:

  • Robert Mau, Oliver Wyman (Moderator)
  • Brian Byrne, EMVCo
  • Kevin Philemon, Worldpay from FIS
  • Bryan Koh, Singapore Airlines
  • Abhijeet Ramesh, Visa
  • Gautam Pande, Mastercard
  • Chian Leng Toh, Discover 

Every merchant is concerned with reducing fraud from the payment eco system but needs to balance this with ensure good customers are approved. Merchants also face varying approval rates by issuers as different information in the authorization process causes declines. In order to maximize the number of customer approvals, merchants need to understand what causes declines and what are the ways to increase approval rates. In this session, we will hear from industry experts on what enhancements merchants are making to maximize their approval rates.

Presenters:

  • Robbie MacDiarmid, CMSPI (Moderator)
  • Monica AcreeForter
  • Vishal Mehta, Microsoft
  • Ben Laurie, Accertify
  • Prasanna Varadharajan, Fiserv

The FinTech industry is booming in Asia and everyday there are new ways to accept payments. As a merchant your goal is to make sure you have the right payment types available for the customers you serve without making the checkout process so complicated a customer can’t find their desired method of payment. So what payment types are seeing an uptick with consumers and how do they work? Don’t miss this session as our panel discusses the latest and greatest in payment methods that consumers are adopting.

Presenters:

  • Shobit Mehra, Expedia (Moderator)
  • Sara Savidge, J.P. Morgan
  • SheueChee BEH, NTTData
  • Dana Nino, NIUM
  • Hamish Moline, ZIP

The payment world continues to evolve, and it is important for merchants to have their voices heard in the industry. It is equally important for merchants to participate in forums which allow them to share experiences and learn from each other on how to improve the payment experience. Our roundtable is designed for just that - an opportunity in a no-pressure environment for an open and honest chat with your peers about what keeps you up at night. Share your frustration with the current state of the payment ecosystem and collectively share with other merchants on where you feel improvements need to be made.

This is a merchant only session so merchants can feel comfortable to share and learn from each other in an open dialogue. 

SESSION HIGHLIGHT! ALTERNATIVE PAYMENTS - WHAT'S HOT IN 2020

The FinTech industry is booming in Asia, and everyday there are new ways to accept payments. As a merchant your goal is to make sure you have the right payment types available for the customers you serve without making the checkout process so complicated a customer can’t find their desired method of payment. So what payment types are seeing an uptick with consumers and how do they work? Don’t miss this session as our panel discusses the latest and greatest in payment methods that consumers are adopting.

Speakers

  • Monica Acree - Forter
  • SheueChee BEH - NTTData
  • Brian Byrne - EMVCo
  • Bryan Koh - Singapore Airlines
  • Ben Laurie - Accertify
  • Robbie MacDiarmid - CMSPI
  • Robert Mau - Oliver Wyman
  • Shobhit Mehra - Expedia
  • Vishal Mehta - Microsoft
  • Hamish Moline - ZIP
  • Dana Nino - NIUM
  • Gautam Pande - Mastercard
  • Kevin Philemon - Worldpay from FIS
  • Abhijeet Ramesh - Visa
  • Sara Savidge - JPMorgan Chase
  • Chian Leng Toh - Discover
  • Prasanna Varadharajan - Fiserv

Asia Conference March 11-12, 2021

We look forward to seeing you in March 2021. Registration opens in January 2021

Event Presentations and Recordings

View Presentations on the MAG Learning Center

Log in to the MLC will be required to view on-demand presentations. You will need to login to access. If you don’t know your username or password, simply click on Forgot Username and/or Forgot Password buttons on the login page

Having issues logging in? Please contact info@merchantadvisorygroup.org

Thank You Asia Conference Sponsors!

CONFERENCE SPONSORS

The Merchant Advisory Group

Driving positive change and innovation in the payments industry that serves the merchants interest through collaboration, education, and advocacy.