Welcome
The MAG is excited to host its first European Payments Summit at Convene 155 Bishopsgate, London on 10-12 June 2024.
Throughout the Summit, merchants will be part of a varied assembly of experts engaging in conversations about the current trends influencing the industry landscape in Europe. This will be your chance to actively participate in discussions and advocacy initiatives that directly affect your interests within the payments sector. Your attendance will play a role in influencing the future of the payments landscape to align more closely with your needs and goals.
Merchants can take advantage of increased interactive opportunities with prominent sponsors as they showcase their offerings in the exhibition space. Additionally, don't miss out on networking receptions on both 10 and 11 June. For an exclusive dialogue, join the Merchant-Only sessions on the afternoon of 12 June.
Continue to check this webpage as planning continues and more information becomes available. We look forward to seeing you at the event!
MAG Payments Summit - London 24
June 10, 2024Merchants: Attendance is complimentary but registration is required
Summit Sponsor Companies
- Tier 1 EU: Elite Partner - 5 comps
- Tier 2 EU: Premier Partner - 3 comps
- Tier 3 EU: Select Partner - 2 comps
- £1,395 (early bird); £1,495 (regular); £1,695 (onsite) per registration for additional registrations
Non-Sponsoring Companies
- £2,000 per registration
U.S. Annual Sponsor
- £2,000 per registration
- Standard Sponsor registration using either a comp or purchasing a full summit pass.
- Please refer to the MAG Europe Annual Sponsor Tiers and Benefits to determine how many complimentary registrations your company receives.
- Please refer to the MAG Europe Annual Sponsor Tiers and Benefits to determine how many complimentary registrations your company receives.
- £300 / $390 Exhibit Staff Pass for MAG Payments Summit - London*: EXHIBEMEA423160
- 7 March – Registration Opens
- 10 May – Last date for refunds, cancellations, transfers to another individual in your organisation
- 3 June – Online registration closes at 11:59 pm ET. No cancellations, refunds, or transfers for all events.
- Payments professionals representing cross verticals who want to drive positive change in the payments industry.
- Payments operations or payments technology subject matter experts willing to share knowledge.
- New payments professionals looking to gain a foundational knowledge of payments and the ecosystem.
- The MAG provides a unique platform to collaborate with a diverse mix of payments professionals, including peers and sponsors from the payments industry that can drive positive change and growth.
- Gain invaluable insights into the latest innovations and trends in the payments industry that you can implement to bring positive change to enhance payments processing, customer experience, and overall efficiency.
- Get a deeper understanding of payments-related topics, compliance issues, and best practices, empowering you to make informed decisions and optimise your payments processes.
- You will have the opportunity to engage in discussions and advocacy efforts that directly impact your interests in the payments industry. By attending, you can help shape the future of the payments landscape to better serve your needs and objectives.
- Online registration will close on Monday, 3 June.
- After this date, you will be able to register onsite.
- You must be registered for the Summit to attend any of the programming.
MAG Payments Summit London 24
Convene | 155 Bishopsgate, London EC2M 3YD
MAG Payments Summit - London 24 Agenda
Last updated on Monday, April 22, 2024. All times are in GMT Daylight Time
Agenda Key
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In Person
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Virtual
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Livestream
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Rebroadcast
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Merchant Only Session
Filter agenda by:
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Europe
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Europe
Unreasonable Customer Experience: When the Finest of Details Make the Greatest Impact
Speakers
Forter ,
Description
As professionals, we strive for perfection, but outstanding outcomes are rarely realized in a moment; they result from constantly anticipating and exceeding every customer’s expectation.In this culinary Masterclass, we will be joined by a world-class chef who has built his career on a recipe of imagination, artistry, and an incredible level of attention to the finest of details.Join us on this delicious cross-industry journey and discover how payments can take inspiration from one of the world’s finest restaurateurs. -
Europe
Networking Reception - Sponsored By: Forter
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Europe
Registration Open
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Europe
Breakfast & Exhibit Hours
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Europe
Opening Keynote: Decision Making Under Pressure in Financial Services - A CEO's Perspective
Speakers
Joe Garner,
Description
Joe Garner has run Nationwide Building Society, BT's Openreach division, and HSBC UK. In this session, he will explore the challenges of making decisions as a CEO in financial services in general and payments in particular. In an interactive session, he will explore how we decide what is right and share some insights and learnings from his time as a CEO. As the author of the recent Future of Payments review, Joe will also refer to the state and outlook of the payments ecosystem.
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Europe
Cross-Border Payments in Africa, Asia, and Latin America: Building a Frictionless, Localised Experience
Speakers
dLocal,
Description
Cross-border payments are a critical aspect of economic activity. This session focuses on the unique challenges and opportunities associated with global transactions and business in markets characterized by fragmented payments landscapes and diverse regulatory ecosystems. In this session, three markets will be in focus: Brazil, Kenya, and Southeast Asia.Agustin expands on the complexities of the differing regulatory environments, the impact economic conditions can have on global operations, and the difference local-to-local and cross-border payments can make. Understanding local payment behavior, preferences, and needs is critical when designing a frictionless, cross-border checkout for emerging market consumers. -
Europe
Break & Exhibit Time
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Europe
Profitable Growth is Harder Than Ever! Trends in Payments Costs for European and UK Retailers
Speakers
CMSPI, Smarter Payments Intelligence,
Description
Since 2015, the cost of card acceptance has continued to rise for European and U.K. retailers. Today, card fees are estimated to be at their highest average rate since the passage of the Interchange Fee Regulation. With rising unregulated cross-border spending and increases in cross-border fees, retailers are seeing costs rise exponentially. As the drumbeat of scheme fee increases continues, European and U.K. retailers may soon be (or already are) paying more in scheme fees than interchange. While local acquiring and routing can mitigate these increases, access to and utilization of these services has become more complex, with the introduction of new technologies and alternative payments methods.Join this session to dive deep into the latest card fee increases facing Europe and U.K. retailers this year, examine case studies on merchant impacts, and review some of the tools retailers use to keep their costs low. -
Europe
Learnings from Building and Operating a Global Payments Platform
Speakers
Juspay,
Description
As the global economy becomes increasingly digitized, payments have emerged as a cornerstone for any digital business. However, scaling this critical infrastructure can be challenging for businesses as they grow. These challenges include addressing payments diversity, minimizing payments downtimes, streamlining PSP integrations, reducing fraud, boosting revenue, managing payments operations across the organization, and improving the overall payments experience.For over twelve years, Juspay has been at the forefront of solving these payments challenges for its 500+ enterprise merchants in India, processing more than 125 Million transactions per day. We have brought our learnings of the past decade to address these challenges on a global scale - with our open-source, community-driven payments platform – Hyperswitch.Our experience with Hyperswitch has proven that a payments platform that aims to solve all the challenges merchants face must be built with reliability, scalability, and trustability. Join us as we discuss how any business can take payments on firsthand and set up a reliable end-to-end payments platform. -
Europe
Networking Lunch
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Europe
What's Top of Mind for Global Merchant in 2024
Speakers
Bank of America,
Description
Setting priorities as a payments manager can be increasingly difficult as the complexities of optimization grow. With so many questions and few answers to them, retailers are prioritizing payments strategy more and more.
In this session, you will hear from a large global retailer about what their priorities are regarding their payments acceptance in 2024, and why their roadmap lays the paths it does. You will come out knowing how to analyze your business and establish your strategy effectively in a complex payments ecosystem.
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Europe
Why Your Acceptance Rate Matters to Your Business
Speakers
Checkout.com,
Description
The online checkout button has become a 24/7 staple in our daily lives, and the moment of clicking it is crucial. The entire payment process must be flawless for a successful transaction, as the line between success and missed opportunities is razor-thin. A wrongly declined payment leads to 45% of users abandoning their carts and seeking alternatives, risking loss of sales and loyalty.Businesses must gain a clear understanding of their payments performance to mitigate risks and enhance their revenue. In this session, we shine a spotlight on Acceptance Rates, the key payments performance metric. We will explore how these rates are calculated and guide you in tailoring calculations to align with your specific business requirements. -
Europe
Break & Exhibit Time
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Europe
General Session
Speakers
Visa,
Description
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Europe
Going Green, One Transaction at a Time: How Digitising Payments Drives Sustainability
Panel
Carat from Fiserv, Compass Group,
Description
Digitising payments offers several sustainability benefits. By reducing paper usage and eliminating the need for physical transportation, digital payments methods help conserve resources and lower carbon emissions. Streamlined processes and enhanced data tracking improve resource utilisation and enable sustainable decision-making. Moreover, digitised payments promote responsible consumption, empower individuals, and foster financial inclusion. Embracing technology-driven payments methods is a crucial step towards building a more sustainable economy and reducing our environmental impact.In this session, we will explore the multitude of benefits that digital payments methods offer to the sustainability movement, including:• How reducing paper usage by embracing electronic transactions can help conserve natural resources and mitigate the environmental impact of paper production and disposal• How digital payments contribute to lower carbon emissions by eliminating the need for physical transportation associated with traditional payments methods• How digitising payments optimizes resource utilisation by streamlining processes and reducing waste -
Europe
Networking Reception
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Europe
Registration Open
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Europe
Breakfast & Exhibit Hours
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Europe
Navigating the Future of Work in Today’s Multi-Generational Workforce.
Speakers
Women in Payments,
Description
Today’s workplace is more innovative and dynamic than ever. The impact of our post-COVID world is here to stay, spurring a new era of growth, innovation, flexibility, and ways of thinking. We are facing a multitude of thrilling yet intricate challenges ranging from harnessing new technologies like generative AI and collaboration tools that enhance our skills and boost business results, to guiding professional growth for younger cohorts in remote or hybrid work settings, to dismantling gender barriers and fostering confidence for handling challenging discussions. In this session, we tackle some of today’s most pressing trends with a lens on how to engage each generation in a way that suits their needs to support a thriving and modernizing workforce.
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Europe
Beyond Omnichannel: What B2B Buyers Really Want
Speakers
TreviPay,
Description
Many merchants are targeting corporate buyers to fuel their growth, yet boosting sales and loyalty depends on giving B2B buyers what they both want and need. This starts with a consumer-like omnichannel experience while supporting preferred payments methods, invoicing, integration with Enterprise Resource Planning Software (ERPs), and even spend controls or other customizations. In this session, you will hear unique insights from research conducted by Murphy Research on behalf of TreviPay and practical tips to fully leverage the value of B2B payments.
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Europe
Break & Exhibit Time
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Europe
How Artificial Intelligence Will Shape the Future of Payments
Speakers
Kount,
Description
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Europe
The Future is Frictionless
Speakers
J.P Morgan,
Description
In an ever-evolving digital landscape, businesses are revolutionising payments processes to streamline customer experiences and bolster security measures. Join J.P. Morgan and pioneering merchants, as we delve into the transformative fusion of payments functionality and cutting-edge technology. Discover how this synergy empowers businesses with unprecedented control over payments capabilities, enhances visibility, and ensures availability in today's hyper-connected world. Uncover actionable insights on leveraging these advancements to enrich the eCommerce journey for customers while effectively combating fraud at scale. Explore the dynamic intersection of payments and technology and learn how it's reshaping the future of eCommerce.
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Europe
Networking Lunch
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Europe
Unleashing Payment Orchestration: The Key to Scalability and Flexibility in Modern Transactions
Speakers
FreedomPay,
Description
In today's fast-paced digital environment, businesses grapple with numerous payments methods, providers, and regulations, highlighting the limitations of traditional payments systems. However, payments orchestration emerges as a transformative solution, tackling the complexities of modern payments while offering scalability and flexibility.
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Europe
Developing a Comprehensive Payments Strategy: Gearing for Sustained Success
Speakers
Oliver Wyman,
Description
The future of shopping is being defined by merchants providing an integrated and streamlined payments experience to their customers. Gone are the days when payments was viewed simply as a cost of doing business. Instead, payments (and related financial services) has transformed significantly in recent years to become a critical enabler of merchants’ businesses and a key driver of customer loyalty and revenue growth.So, how can merchants make payments work for them and their customers most efficiently to optimize payments costs, increase payments and FS revenues, and enhance loyalty? What approaches have successful merchants taken in this regard? In this session, we will share frameworks and best practices to distill the key components of a payments strategy and how merchants can organize for long-term success. -
Europe
What is New in Revenue Generation from Payments Optimisation?
Speakers
Mastercard,
Description
"Payments Optimization" means something more complex and varied every year. Today, it includes outlining a strategy, building a technology stack, optimizing your fraud mitigation and approval decisioning, creating a valuable customer experience, and managing the costs therein of all the above.Join Mastercard in this session as they discuss what 2024 is bringing to the equation, and their learnings on what best-in-class operations and strategy look like for global payments teams. -
Europe
Break & Exhibit Time
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Europe
Closing Keynote
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Europe
Merchant Only Session
Description
Agenda Key
Merchant Only Session
Conference Sponsors and Exhibitors
Exhibitors, please see important information below regarding your tabletop exhibit space at MAG Payments Summit – London 2024.
Exhibit space assignments are done by the MAG. Please reach out to Jennifer Whitlock with any questions regarding your exhibit space.
All MAG Payments Summit – London 2024 exhibitors will receive a 2mx2m exhibit space with the following:
- Standard 6ft x 2ft table
- Two chairs
- Power connection
Exhibit space at MAG Payments Summit – London 2024 is reserved for MAG Europe Annual Sponsors. If you are interested in becoming a MAG EU sponsor, please reach out to Paul Tunstall.
Additional features to customize your exhibit area will be coordinated directly with the 155 Convene event venue.
- AV: To order additional AV or hardline internet to your exhibit space please complete the form found here and return to Convene event manager, Simeon Bayer.
- Custom furniture or other booth needs: If you are interested in custom furniture or other booth items, please contact Convene event manager, Simeon Bayer, for more information.
If your team is shipping exhibit materials directly to 155 Convene event venue, please follow event delivery instructions here. All deliveries and collections to Convene 155 Bishopsgate must be recorded using the Fulcrum system following a change in loading bay operations. Register using the following link and fill out the appropriate details. https://wj-fulcrum.co.uk/.
Additional instructions on using Fulcrum can be found here.
Please note: All shipments sent to the event venue directly should arrive no earlier than 7 June 2024. Any packages delivered before this date may be subject to fees or turned away.
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