Welcome

Merchants: Attendance is complimentary but registration is required.
Register Today!We are excited to invite you to MAG Payments Summit- London 25, happening at Convene, 155 Bishopsgate, London, from 9-11 June, 2025.
Join us for an engaging Summit experience and connect with top experts discussing the latest trends impacting the payments industry in Europe. This Summit is your chance to actively participate in conversations that shape the future of payments, directly aligning with your business needs. Make the most of opportunities to interact with key sponsors showcasing their latest offerings in the exhibition space. Be sure to attend our networking receptions on 9 and 10 June, and don’t miss the Merchant-Only sessions!
Continue to check this webpage as planning continues and more information becomes available. We look forward to seeing you at the event!
Countdown to MAG Payments Summit - London 25
June 09, 2025Registration Information
- Merchants: Attendance is complimentary, but registration is required.
- Summit Sponsor Companies:
- Tier 1 EU: Elite Partner – 5 comps
- Tier 2 EU: Premier Partner – 3 comps
- Tier 3 EU: Select Partner – 2 comps
- £1,395 (early bird), £1,495 (regular) £1,695 (onsite) per registration for additional registrations
- Non-Sponsoring Companies
- £2,000 per registration
- 6 March – Registration Opens
- 30 April – Early Bird Deadline
- 9 May – Last date for refunds, cancellations, or transfers to another individual in your organization
- 2 June – Online registration closes at 11:59 p.m. BST. No cancelations, refunds, or transfers.
- Payments professionals representing cross verticals who want to drive positive change in the payments industry.
- Payments operations or payments technology subject matter experts willing to share knowledge.
- New payments professionals looking to gain a foundational knowledge of payments and the ecosystem.
- The MAG provides a unique platform to collaborate with a diverse mix of payments professionals, including peers and service providers from the payments industry that can drive positive change and growth.
- Gain invaluable insights into the latest innovations and trends in the payments industry that you can implement to bring positive change to enhance payments processing, customer experience, and overall efficiency.
- Get a deeper understanding of payments-related topics, compliance issues, and best practices, empowering you to make informed decisions and optimise your payments processes.
- Engage in discussions and advocacy efforts that directly impact your interests in the payments industry. By attending, you can help shape the future of the payments landscape to better serve your needs and objectives.
- Registration will close on Monday, 2 June at 11:59 p.m. BST.
- After this date, you will be able to register onsite.
- You must be registered for the Summit to attend any of the programming.
REGISTRATION ROSTER
VIEW LISTMAG Payments Summit London Agenda
Agenda subject to change.
Last updated on Tuesday, May 20, 2025. All times are in BST
Agenda Key
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In Person
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Virtual
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Livestream
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Rebroadcast
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Merchant Only Session
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National Payments Vision: Panel Discussion on the Regulatory Outlook for Payments in 2025 and Beyond
Presenters
Genevieve Marjoribanks, EY
Anu Widyalankara, EY
Dan Moore, PSR
Abbas Rana, HSBC
Description
As governments and central banks craft their national payments strategies, what does the future hold for merchants, consumers, and financial institutions? This session brings together industry leaders to explore the evolution of national payments frameworks, regulatory shifts, and technological innovations shaping the next decade. From real-time payments to digital currencies, discover how national payments visions drive efficiency, inclusion, and security in an increasingly interconnected world. -
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Networking Reception
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Registration Open
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Breakfast
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Driving Innovation, Trust & Global Scale in Payments: A Conversation Between Spotify & MAG
Presenters
Sandra Alzetta, Spotify
John Drechny, MAG
Description
Join an inspiring fireside chat with John Drechny, CEO of the Merchant Advisory Group and Sandra Alzetta, Vice President, Global Head of Commerce & Customer Service at Spotify. -
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Strategic Payments Planning: Navigating Innovation and Disruption
Presenters
Bdour Al Lawzi, PayPal
Description
In this session, PayPal will explore the critical components of a forward-thinking payments strategy and roadmap. We will examine how innovation, such as real-time payments, digital wallets, and embedded finance, is reshaping commerce and how merchants can stay ahead of the curve. We will also discuss how new regulatory and compliance updates should help shape a payments roadmap and how strategic partners can help business achieve their short and long-term payments goals. -
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Break & Exhibit Time
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Powering Payments at Scale: How PokerStars and Fiserv Are Shaping the Future of Transactions
Presenters
Peter O'Halloran, FISERV
Luca Ciappelli, PokerStars
Description
Join Fiserv for an exclusive fireside chat with PokerStars as they explore cutting-edge payments technologies driving one of the world’s leading gaming and entertainment platforms. Discover how core payment processing, gateway solutions, network tokens, and TRA as a service optimise security, compliance, and performance at scale. Gain insights into the evolving payments landscape and how innovation unlocks seamless customer experiences. -
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Elevating eCommerce: The Merchant's Guide
Presenters
Nik Quinn, JP Morgan
Dan Foster, Adobe
Description
In the competitive realm of e-commerce, a seamless payment process is not just a convenience—it's a necessity for exceptional customer experience. In this session, we will delve into the crucial role that efficient payment solutions play in enhancing the customer journey. Explore the cutting-edge payment technologies that are revolutionising the experiences of both merchants and customers. From mobile wallets and contactless payments to advanced fraud detection and multi-currency support, these innovations are reshaping the way transactions are conducted, offering greater security, speed, and convenience.Whether you're a seasoned professional or new to the industry, this session will equip you with the knowledge and tools needed to elevate your payment processes and deliver an exceptional customer experience. -
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Networking Lunch
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Taking Control: The Future of Subscriptions
Presenters
Navpreet Randhawa, Mastercard
Rajni Tiwari, Amazon
Description
The experience of managing subscriptions—including modifying, extending, or canceling them — can be less than ideal. Sometimes, we don’t realize how many subscriptions we’ve signed up for, which increases payment disputes related to subscriptions. In a recent survey, more than 61% of consumers said they want to view and manage their subscriptions directly in their banking app. Learn how Mastercard is simplifying subscription management, helping merchants remove unnecessary payment stops and retain and acquire new customers. -
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Unlocking the Full Potential of Your Multiprocessor Approach
Presenters
Adam Davies, Forter
Justin Gregory, ASOS
Description
In the dynamic world of digital payments, leveraging multiple processors remains a strategic approach for merchants seeking to enhance resilience, reduce costs, and maintain greater control over payment processing. However, maximising performance in a multiprocessor environment requires a well-structured strategy. In this session, we’ll explore key factors to consider when building or optimising a multiprocessor strategy to help you capture more revenue and deliver a seamless customer experience. -
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Break & Exhibit Time
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5 Reasons you Shouldn't Add Pay by Bank to your Checkout
Presenters
Nadja Bennett, Truelayer
Lisa Scott, Truelayer
Description
Open banking payments — or Pay by Bank— have been around for a decade. While it sees 23 million payments each month in the U.K. and is well established in iGaming and financial services industries across Europe, it can’t conceivably compete with card payments or find strong adoption in eCommerce and online retail. Join TrueLayer’s Nadja Bennett as she shares all the reasons you **shouldn’t** add Pay by Bank to your roadmap and why you’re *definitely* best sticking with the status quo. Dive into the future of Pay by Bank and separate myth from reality to show the true value of disrupting the card-heavy eCommerce environment. -
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Navigating the Storm: Payment Resilience in an Uncertain World
Presenters
Liesl Smith, Freedompay
Richard Lim, Retail Economics
Alois Reitbauer, Dynatrace
Description
This session explores the critical importance of payment resilience in today's increasingly complex digital landscape. Recent high-profile security breaches, widespread system outages and ongoing economic uncertainties have exposed the vulnerability of businesses of all sizes to payment disruptions. These disruptions not only impact consumer trust and brand reputation, but also directly affect bottom lines through lost revenue, increased operational costs, and potential regulatory penalties.Robust and reliable payment systems are not just a ‘nice to have’ - they’re a necessity. Join us for a candid conversation with industry leaders as we delve into the challenges and opportunities surrounding payment management in a volatile world. -
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Key Trends Affecting Merchants: NFC Chip Opening and BNPL Changes
Presenters
Tim de Vries, Oliver Wyman
Stephen Whitehouse, Oliver Wyman
Description
Various trends, such as Apple opening up its NFC chip to third-party wallets and BNPL regulation, could have significant implications for merchants. Join Oliver Wyman as they discuss major developments over the last year and how merchants should engage with this technology. -
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Networking Reception
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Breakfast
AllRegistration Open
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Breakfast
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Exclusive Merchant-Only Breakfast with the UK Payments Regulators - FCA and PSR
Description
Kick off the final day of the Summit with this exclusive Merchant-Only Breakfast — a dedicated, closed-door forum designed specifically for merchants. This session features a rare opportunity to engage directly with UK payments regulators and gain firsthand insights into ongoing regulatory initiatives impacting the payments ecosystem. Join fellow merchants for candid, insightful discussions on the challenges, strategies, and innovations shaping the future of payments. -
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A Deeper Look into B2B Payments
Presenters
Kevin Baker, Bank of America
Duygu Tasdelen-Stavropoulos, Bank of America
Ashley Bowling, Mastercard
Mila Harger, BAT
Description
What are the similarities and differences of B2B versus B2C? Bank of America will discuss the evolution of B2B payments, how B2C trends impact B2B expectations, and how merchants can leverage these trends for streamlined and digital operations. This session will also explore how the industry will continue to evolve in the B2B space. -
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Taking Stock: Three Market Changes Impacting Merchants in 2025
Presenters
Jordan Copple, CMSPI
Tendai Banda, CMSPI
Keli Sandeman, Virgin Atlantic
Description
We are halfway through 2025, and the retail payments landscape is already undergoing rapid and significant change. Scheme fees are rising rapidly, representing nearly 30% of the total merchant service charge in some markets. In other markets, domestic networks are lowering interchange rates, creating new savings for retailers. This session will provide attendees with the knowledge necessary to navigate the evolving European payments ecosystem, addressing three key topics: the development of local debit networks, strategies for managing rising scheme fees, and advancements in digital payments. -
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Break & Exhibit Time
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Omni-Commerce: Harnessing Global Innovation for Local Experiences
Presenters
Pinar Koygun, Worldpay
Description
In this session, we'll delve into the strategies and solutions that enable retailers to unify commerce and payments. By integrating advanced technologies and optimising payment processes, businesses can create localised experiences that resonate on a global scale. -
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Unlocking the Power of Embedded Finance: Enhancing Customer Experience and Driving Growth
Presenters
Ana Reiley, Visa
Description
Merchants have strengthened their value propositions by diversifying payments options for their customers at the point-of-sale. However, the new focus to drive revenue growth and improve customer experience is around embedded finance. The integration of third-party financial products and services into digital platforms of non-financial companies leads to a fully integrated, customised experience in line with the expectations of today’s customers. This session will examine how embedded finance can solve the pain points of continually adding more value and enhancing the customer experience. It will also discuss how players in the embedded finance value chain can capitalise on the growth potential. -
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Networking Lunch
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The New Era of Digital Payments: A More Inclusive and Diverse Payment Ecosystem
Presenters
Jianmin (James) Yang, Union Pay
Description
Join this session as UnionPay International explores the key interoperability challenges faced by global payments networks, including inconsistent standards, technological disparities, and how interoperability can benefit acquirers, issuers, consumers, and merchants. -
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How Tap to Pay is Flying Forward with Global Merchants
Presenters
Anil Raina, Aurus
Rishi Soni, Aurus
Nigel Stone, Aurus
Description
Soft POS, or "Tap to Pay", is transforming how businesses accept payments by turning smartphones into fully functional payment terminals. Utilizing Near Field Communication (NFC) technology, this solution allows businesses and individuals to process payments directly through their phone, eliminating the need for traditional card readers or dedicated POS hardware. Join this session to learn how a leading airline is using Tap to Pay and the business cases other merchants are making for this new technology. -
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Merchant-Only Session: Cutting Through the Noise: How Real Merchants Are Navigating Payments Complexity
Moderators
Paul Tunstall, MAG
Presenters
Kirsten Lockyer, Spotify
Dejan Rikic, Sony
Charlie Smith, British Airways
Jo Greenberg, bp
Description
Close out the final day of the Summit with a dedicated, closed-door forum designed specifically for merchants. This unique opportunity offers the chance to engage in candid, insightful discussions around key challenges and strategies shaping the payments landscape. Topics include real-world pain points in global payments, PSD3, payments orchestration, cross-border strategies, and more. Expect an open, educational environment where you can share experiences, gain practical insights, and connect with peers who truly understand the complexities of merchant payments.
Agenda Key
Merchant Only Session
Summit Sponsors and Exhibitors
MAG Payments Summit – London 25 provides various opportunities to show your support for the MAG and gain additional exposure as you showcase your brand to Summit attendees.
Benefits of Becoming a Summit Sponsor and /or Exhibitor Include:
- Boost Brand Visibility and Gain Exposure - Showcase your company, new products and services to leading payments industry attendees representing cross-industry merchant verticals.
- Connect with Merchants - Attendees at MAG conferences are the key decision makers for their payments teams. Take advantage of networking and exhibit hours on each conference day to interact with these key attendees.
- Build Relationships - Strengthen existing relationships, understand merchant needs, objectives and generate new leads.
Visit the Summit Sponsorship & Exhibitor Selection Portal to create your user credentials. You can review the interactive exhibit floor plan, select your booth, and/or your summit sponsorship opportunity.
IMPORTANT DEADLINES
- Deadline to sign up as a MAG EU Annual Sponsor
- Deadline to sign up as a MAG Payments Summit – London 25 sponsor Sponsor or Exhibitor
Exhibitors, please see important information below regarding your tabletop exhibit space at MAG Payments Summit – London 25.
- 1.3m x 0.6m table
- Two chairs
- Power connection
9 June
- Setup
- 2:00 p.m. - 5:00 p.m. BST
- Exhibit Hours
- 6:15 p.m. - 7:30 p.m. BST
10 June
- Exhibit Hours
- 8:00 a.m. - 7:30 p.m. BST
11 June
- Exhibit Hours
- 8:00 a.m. – 2:00 p.m. BST
- Teardown
- 2:00 p.m. – 4:00 p.m. BST
- AV: To order additional AV or hardline internet to your exhibit space please complete the this form found here and return submit to Convene manager, Simeon Bayer.
- Custom Furniture furniture or other booth needs: If you are interested in custom furniture or other booth items, please contact Convene event manager, Simeon Bayer, for more information.
If your team is shipping exhibit materials directly to 155 Convene event venue, please follow the event delivery instructions. All deliveries and collections to Convene 155 Bishopsgate must be recorded using the Fulcrum system following a change in loading bay operations. Register using the following link and fill out the appropriate details.https://wj-fulcrum.co.uk/.
Additional instructions on using Fulcrum can be found here.
The PROUD EXHIBITOR tool kit can be used in social media promotions of the event. We encourage you to promote your participation in this event through social media channels. Be sure to review and adhere to the MAG brand guidelines!
- Attendee Lists: Beginning 31 March, the MAG will post an attendance roster on the Summit website and update it weekly. As an added benefit to MAG EU Annual Sponsors, we will be sending 2 pre-summit registration lists (19 May and 28 May) and 1 post-summit attendee list (17 June) with the contact information of those registrants who have given their permission to share. We ask that you limit your number of electronic promotions to conference attendees to a maximum of no more than two email communications.
MAG Sponsors - Use this email template to invite your merchant clients.
GET SAMPLE EMAILSpeakers
Thank for you being a valued MAG partner and agreeing to share your expertise and insights with our summit attendees.
Click here to see the latest updates and guidelines for your presentation.