Past Articles

  • The 3 Types of Payment Fraud and How to Prevent Them

    Dec 5, 2020

    To accurately prevent and respond to disputes, merchants must understand why a dispute happened. To do so, merchants can categorize payment fraud into three different types and learn how to prevent each kind of fraud.

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  • The Whole World is Going Virtual, including the MAG

    Sep 2, 2020

    MAG’s Annual Conference and Tech Forum will be held as a virtual event this October. Despite this change, we have planned an incredible event with many of the features you are used to at our in-person conferences. Reserve your spot today to attend educational sessions, meet with sponsors, and network with your peers.

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  • The New Normal in Payments

    Sep 2, 2020

    Although we can’t predict what the new normal will be quite yet, it is likely certain that consumers are developing shopping habits based on necessity in this current environment. What additional changes are needed to adapt to this shift in consumer lifestyle changes and different shopping patterns?

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  • The Pandemic’s Impact on Coins in the U.S. and New Details on FedNow

    Sep 2, 2020

    Coins are in short supply due to COVID-19, and we have joined with merchant trade association partners to request the Federal Reserve and Department of Treasury increase their public awareness efforts to #getcoinmoving. Meanwhile, the Federal Reserve held a symposium in August where Governor Brainard and other officials shared more details about their plans for FedNow.

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  • What COVID-19 Taught Us About Lease-to-Own

    Sep 2, 2020

    As the COVID-19 outbreak continues to affect the economic landscape, Lease-to-Own remains a stable and reliable option for many credit-challenged consumers.

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  • The New Home for MAG Education Is Coming Soon

    Sep 2, 2020

    Change in payments is constant, and it is our mission at the MAG to keep you informed and educated on the latest developments in the industry. We are excited to announce additional resources to help you navigate our materials in an easy to use, streamlined experience!

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  • MAG Leadership – Contribute Your Talent

    Sep 2, 2020

    Since its inception in 2008, the MAG mission has remained consistent, and our dedication to these words is evident in our accomplishments. “Driving positive change and innovation in the payments industry that serves the merchants' interests through collaboration, education and advocacy.” Our growing list of accomplishments is attributable to MAG’s leadership, from staff to our Board of Directors, as well as Committee and Community of Practice (COP) merchant members.

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  • CISO Fireside Chat “A View from the Hot Seat”

    Sep 2, 2020

    Cybersecurity is more important than ever as people shift their behaviors in light of COVID. Several CISOs from merchant member companies will join Mastercard CISO Ron Green during MAG’s virtual Tech Forum on October 14 to discuss what keeps them up at night and how they address emerging security threats across their businesses.

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  • What Goes Down, Must Come Up: How the Retail Industry is Dealing with COVID-19

    Jul 1, 2020

    There’s really no way to sugarcoat it. The retail industry is hurting in the wake of the coronavirus pandemic. According to a CNN Business report, U.S. retail sales dropped 8.7 percent in March, which was the worst monthly decline since 1992 based on data available from the Census Bureau. For those retail businesses deemed non-discretionary, brick and mortar stores have been completely shuttered, and only now are steps being taken to gradually reopen the economy on a region-by-region basis.

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  • Collaborating for a Better Outcome

    Jul 1, 2020

    When I spoke at the MAG’s mid-year conference regarding the need for the industry to collaborate to bring about a better outcome for our mutual customers, I could have never imagined how true this would become. Since our conference in February, the world has become a much different place as we battle the Covid-19 pandemic.

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  • We're All in This Together

    Jul 1, 2020

    We’ve heard the phrase “we’re all in this together” numerous times recently, and it’s comforting to know we are connected, and we can help each other through this unsettling time. Similarly, we’re all in this together is the foundation of why and how the MAG was formed and what makes MAG so special.

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  • Crypto-Currency

    Jul 1, 2020

    One of the things that the MAG does best is monitoring, educating and advocating on payments system changes. In that light, we have created several Communities of Practice (“COPs”). For some time, I have had an interest in crypto-currency and work with several other MAG members on our Crypto-COP to better understand the quickly evolving crypto-currency and block-chain landscape.

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  • Tech Virtual Experience – Launching October 2020!

    Jul 1, 2020

    The MAG Tech Forum is quickly becoming the favorite “Payments + Tech Event” because it brings together our sponsors, partners, community of merchants and MAG staff to connect, discuss challenges, and make valuable connections within the payment-tech industry. Like others, we have been closely monitoring evolving coronavirus (COVID-19) developments but we also are aware of the financial constraints this pandemic has put on our merchants and sponsors. Technology organizations are often hit first on travel budget cuts, so we made a strategic decision to launch the Fall 2020 MAG Tech Forum as a virtual event, creating an opportunity for entire payments tech teams to stream and attend the conference.

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  • Kroger’s Path to EMV at their Automated Fueling Dispenser

    Jul 1, 2020

    Multiple teams and vendors at Kroger spent three years of planning, development, and rollout to ensure its Fuel Dispenser EMV conversion was a success not just for the company, but for customers as well.

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  • The Magnetic Stripe Retirement Plan

    Jul 1, 2020

    The magnetic stripe has been around since the sixties – the same decade I was born as well as the birth of the cassette tape. Is it time for this major underperformer to retire? Not me! I am talking about the retirement of the magnetic (mag) stripe. Although I won’t comment on my relevance in today’s environment, we all know how things turned out for the audio cassette.

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  • MAG 2020 Annual Conference and Tech Forum Going Virtual

    Jul 1, 2020

    It goes without saying that 2020 has proven to be a unique year, as COVID-19 has affected nearly every facet of life and business.

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  • What’s so special about these Special Interest Groups (SIGS)?

    Jul 1, 2020

    Merchant Advisory Group (MAG) members often tell us (and by often, I mean... in every single survey we send out, at every conference, and in most sidebar conversations) that collaboration and networking are the headlining values of the organization and that the Special Interest Groups (SIGs) epitomize what the MAG is all about. We frequently hear “we want more SIG time” and “we want to be able to go to ALL of the SIG meetings.” New members who haven’t had the amazing opportunity to attend one of these meetings may be asking themselves…

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  • MAG CEO Shares Lessons Learned for Working Remotely

    Apr 1, 2020

    At the MAG we have been in a work from home environment from the start. The following are some of the key learnings I discovered when I transitioned from a corporate office to a work from home environment.

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  • The Mid-Year 2020 Tech Forum in Atlanta was a Smash

    Mar 5, 2020

    Our second Tech Forum exceeded expectations with over 275 attendees representing both technical and business professionals dedicated to the payments space. The agenda was jam-packed with payment industry topics, presented by 13 of our Tech Forum sponsors who brought 5 different merchants on stage to share varying points of view.

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  • Secure Remote Commerce and the SRCI

    Mar 5, 2020

    You may have noticed that every website you visit supports a variety of different checkout experiences. Some use PayPal, Visa Checkout, or Masterpass, but others use their own custom experiences. Often, this means you must re-enter the same details on many different websites.

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The Merchant Advisory Group

Driving positive change and innovation in the payments industry that serves the merchants interest through collaboration, education, and advocacy.