Past Articles

  • Engage with the MAG to Drive Positive Change in Payments This Year!

    Mar 5, 2021

    I am honored to write to you today as one of the newest MAG board members. As we move into 2021, we have reason to be hopeful for a brighter tomorrow, as well as excited to be part of a payments industry that is advancing at an even faster pace into the 21st century.

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  • MAG Introduces Interactive Payments eLearning Course

    Mar 5, 2021

    The MAG has officially launched a first of its kind eLearning course, Merchant Payments 101! Not only was this an exciting endeavor for the MAG, but we believe it is an even more exciting resource for all stakeholders of the payments system and especially the merchant community.

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  • Payments During the Pandemic: the Canadian Experience

    Feb 17, 2021

    When asked to write a piece for this edition of MAG Insights, I first thought that there would be relatively little to say about Canada’s payments experience during the COVID-19 crisis that would differ from that of other countries. As it turns out, we do have a few twists and turns of our own, all of which, unfortunately, have tended to increase merchants’ payment-acceptance costs.

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  • 2020 – The Year of Education Transformation

    Feb 2, 2021

    Late last year, MAG launched the MAG Learning Center, an on-demand portal filled with our educational resources including past webinars, conference presentations, best practice guides and more. On the heels of the MLC launch, we recently opened Merchants Payments 101, an online course for newbies and veterans alike, explaining the history and fundamentals of merchants’ payments acceptance. We work in an exciting, innovative industry, and we are excited to offer merchant members these tools looking to further their education in merchants payments.

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  • Don’t miss the MAG’s 2021 Virtual Mid-Year Conference and Tech Forum

    Jan 14, 2021

    MAG’s Mid-Year Conference and Tech Forum are shaping up to be an exciting kickoff to 2021!

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  • MAG offers merchant members many benefits!

    Jan 8, 2021

    MAG offers a diverse offering of member benefits for our merchant members. Our education, networking with industry peers, and advocacy efforts are at the top of the list.

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  • A Merchant's Point of View on the Value of Communities of Practice

    Jan 7, 2021

    Compared to many of my fellow payments professionals, I still consider myself a “newbie.” I found my way onto The Home Depot’s Financial Services team in 2016 where I helped transition our business and technology teams into product management and agile development.

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  • A Rise in Fraud Keeps Online Merchants on Toes. An overview of how fraud affects the digital goods industry and the industry solution

    Jan 7, 2021

    At the end of the day, it is inevitable: as e-commerce grows (booming amid our global crisis), so has fraud within the industry. As payments have moved online over the past two decades and increasingly the last 10 months, the fraudsters have followed close behind, exploiting the weaknesses of merchant security systems.

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  • What’s Up in Washington: A Look Back at 2020 and What Happens Next

    Dec 16, 2020

    2021 presents unique challenges as policymakers grapple with a pandemic and Presidential transition at the same time. These external factors could mean it takes extra effort and a longer amount of time to see payments policy changes through advocacy and educational efforts, but merchants should not be deterred.

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  • Success for the MAG’s first Virtual Tech Forum and Annual Conference!

    Dec 11, 2020

    MAG hosted its first virtual Tech Forum and Annual Conference in October 2020. The Tech Forum saw record attendance with nearly 500 registrants, a 57% increase from its inaugural event in 2019, and the Annual Conference, with over 800 registrants, had a 27% increase in attendance compared to 2019 Annual Conference.

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  • Community Contributions Towards Positive Change

    Dec 10, 2020

    As we come to the end of the calendar year, we should all look back and evaluate our contributions to our personal and professional development, including the investments we made in driving change personally and professionally with, of course, recognition to that which is within our control. What were your contributions in this challenging year of 2020, and where do you want to focus your efforts in 2021 in order to influence the future?

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  • MAG 2020 Year-in-Review

    Dec 9, 2020

    The date was February 11th, MAG was having the opening session of the Mid-Year Conference in Atlanta, Georgia, with hundreds of payment professionals gathered to network and learn about payment services, trends and initiatives that impact merchants’ customers and bottom line.

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  • Merchant Business Group Launched by W3C

    Dec 9, 2020

    Web standards organization the World Wide Web consortium launches forum for online merchant requirements with discounted membership available for MAG members.

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  • The 3 Types of Payment Fraud and How to Prevent Them

    Dec 5, 2020

    To accurately prevent and respond to disputes, merchants must understand why a dispute happened. To do so, merchants can categorize payment fraud into three different types and learn how to prevent each kind of fraud.

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  • A Year of Opportunity

    Dec 3, 2020

    This year started with hope and promise no different from years prior, but it took a sudden and unexpected change, COVID-19, that has challenged us all in different ways. For some, the challenge has been centered around how to keep the country fed and employees safe. For others, it has been focused on how to keep businesses viable. In a matter of days, we were creating new business practices to serve our customers in ways we had not considered in the past while also accelerating pilots of new operational models to serve their expectations.

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  • Time to Renew Your MAG Membership for 2021!

    Dec 3, 2020

    The strength of the MAG membership enables us to provide you with many valuable benefits. As a MAG member you receive complimentary attendance to MAG conferences and exclusive access to educational resources.

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  • MAG Board Election Results

    Dec 3, 2020

    The MAG 2020-2021 Board of Directors Election took place in August with the results announced during the Merchant Only Session at the 2020 virtual Annual Conference in October.

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  • The Whole World is Going Virtual, including the MAG

    Sep 2, 2020

    MAG’s Annual Conference and Tech Forum will be held as a virtual event this October. Despite this change, we have planned an incredible event with many of the features you are used to at our in-person conferences. Reserve your spot today to attend educational sessions, meet with sponsors, and network with your peers.

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  • The New Normal in Payments

    Sep 2, 2020

    Although we can’t predict what the new normal will be quite yet, it is likely certain that consumers are developing shopping habits based on necessity in this current environment. What additional changes are needed to adapt to this shift in consumer lifestyle changes and different shopping patterns?

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  • The Pandemic’s Impact on Coins in the U.S. and New Details on FedNow

    Sep 2, 2020

    Coins are in short supply due to COVID-19, and we have joined with merchant trade association partners to request the Federal Reserve and Department of Treasury increase their public awareness efforts to #getcoinmoving. Meanwhile, the Federal Reserve held a symposium in August where Governor Brainard and other officials shared more details about their plans for FedNow.

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The Merchant Advisory Group

Driving positive change and innovation in the payments industry that serves the merchants interest through collaboration, education, and advocacy.