Merchant Payments 101 Coming Soon!

Built by payments industry experts

An engaging online Merchant Payments foundational course designed for anyone seeking a role in the merchant payments industry, or has a stake in the acceptance of payments and is looking to brush up on their skills

Course Objective

To enable the learner to be an effective contributor within the payments ecosystem by maximizing the merchant impact on the advancement of commerce

Prepare the learner to

  • Describe how the history and progress of payments have influenced commerce today
  • Identify the components of a transaction lifecycle in the customer journey
  • Demonstrate an understanding of how to manage the cost of payments
  • Analyze case studies to develop critical problem solving skills

Comprehensive and interactive sections cover the pillars of the payments industry

The overall U.S. payments ecosystem and how we arrived where we are today.

The systems and participants in the payment ecosystem.

The customer payment journey in both Brick & Mortar and eCommerce and how each transaction impacts both the customer and merchant experience.

The costs associated with merchant payments acceptance.

The key performance metrics to demonstrate the cost of doing business and maximize the return for the merchant.

Designed with these payments roles in mind

  • NEW PAYMENTS INDUSTRY PROFESSIONALS
  • PAYMENTS JOB SEEKERS
  • PAYMENTS MANAGERS & ANALYSTS
  • FRAUD MANAGERS & ANALYSTS
  • CHARGEBACK ANALYSTS
  • CARD NETWORK MERCHANT RELATIONSHIP MANAGER
  • ACQUIRER MERCHANT RELATIONSHIP MANAGER
  • PAYMENTS INDUSTRY CONSULTANTS
The Merchant Advisory Group

Driving positive change and innovation in the payments industry that serves the merchants interest through collaboration, education, and advocacy.