Payments eLearning

Merchant Payments 101 Course Overview

Merchant Payments 101 is a foundational course designed for anyone seeking a role in the merchant payments industry, or who has a stake in the acceptance of payments and is looking to brush up on their skills. It will take approximately 6-9 hours to complete, and is designed in 5 distinct sections to provide milestones along the way.

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Module Overview

Module 1: History of Value

The overall U.S. payments ecosystem and how we arrived where we are today.

Objective: Describe how the history and progress of payments have influenced commerce today.

Module 2: Overview of the Payments Ecosystem 

The systems and participants in the payment ecosystem.

Objective: Identify and distinguish between the systems and participants in the payments ecosystem.

Module 3: The Customer Journey

The customer payment journey in both Brick & Mortar and eCommerce and how each transaction impacts both the customer and merchant experience.

Objective: Identify the components of a transaction lifecycle in the customer journey.

Module 4: Cost of Payments

The costs associated with merchant payments acceptance.

Objective: Demonstrate an understanding of how to manage the cost of payments.

Module 5: Value of Analysis

The key performance metrics to demonstrate the cost of doing business and maximize the return for the merchant.

Objective: Demonstrate they can do foundational calculations and analysis of the cost of payments.

eLearning Course Pricing

MPP 101 Pricing Chart
The Merchant Advisory Group

Driving positive change and innovation in the payments industry that serves the merchants interest through collaboration, education, and advocacy.