Coming Soon - Merchants Payments 201: Managing Your Payments Program

Coming Soon - Merchants Payments 201: Managing Your Payments Program
Leah Collins Director, Education and Design Merchant Advisory Group
Nov 30, 2021

The MAG launched its first eLearning course, Merchant Payments 101, in early 2021. Over 200 graduates have completed the course since its launch, with almost 2,500 collective user visits coming from around 600 individuals who have started the coursework. The over 200 graduates, from 35 different companies, have completed all 5 modules and passed the two-part exam.

Following the launch of MP101, the MAG Board members and staff have partnered with industry experts to develop additional eLearning courses to continue our initiative to expand our online learning opportunities.

We are thrilled to announce that the wait is almost over! Merchant Payments 201: Managing Your Payments Program will open for registration in a few weeks.

This new 200-level payments course is designed to enable the learner to effectively manage merchant payments by creating strategic and equitable vendor partnerships while leading their team and cross-functional stakeholders to collaborate and make data-based decisions.

Merchant Payments 201 is the first in a series of five 200-level courses that will dive deep into topics like card products, fraud and chargebacks, touchless payments, and debit routing.

Our new course leverages a character-based approach to ensure learners are engaged, resulting in strong concept retention. By electing to follow a payments day-in-the-life we weaved in real-life situations to ensure the content is applicable and intriguing. Our lead character Avery will hold a similar role to one of our primary audience segments challenging learners to apply knowledge and make appropriate decisions during various merchant payments management situations.


This new eLearning course will provide an opportunity for the payments community to explore the following topics:

  • Vendor Management: Measuring Vendor Collaboration, Service Delivery, and Mutual Accountability.
  • Data Management: Measuring Processes, Performance, and Critical Data-based Decision Making.
  • Organizational Effectiveness: Measuring Internal Collaboration, Engagement, and Team Management/Development.
  • Navigating the Payments Landscape: Monitoring and Evaluating Payments Brand Initiatives and Regulatory Changes.  


Our engaging eLearning courses are designed for anyone seeking a role in the merchant payments industry or for anyone who has a stake in the acceptance of payments and is looking to brush up on their skills.

To find out more and register for the course, visit the MAG website today!

Stay tuned for more details on course registration and the subsequent courses in the 200-level series. We cannot wait to hear what you think of Merchant Payments 201 and how it is helping you or your payments team!

The Merchant Advisory Group

Driving positive change and innovation in the payments industry that serves the merchants interest through collaboration, education, and advocacy.